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NITRO Help Desk
NITRO IT Help Desk ticketing system delivers a powerful IT support system using Microsoft Office 365, Teams, SharePoint, & Outlook.
Some of the top features or benefits of NITRO Help Desk are: SSO, Auto-Routing, Auto-Categorization, Auto-Prioritization, Reporting & Dashboards, Work Log & Time Tracking, and Alerts & Notifications. You can visit the info page to learn more.
NITRO Help Desk Alternatives
NITRO Help Desk alternatives based on verified products, community votes, reviews and similar products.
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Desk365 is an AI-powered ticketing system for teams of all sizes. .
Key Desk365 features:
Create tickets from MS Teams Send surveys from Teams Get SLA notification in Teams
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Zendesk is a beautiful, lightweight help-desk solution.
Key Zendesk features:
User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics
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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .
Key BoldDesk features:
Ticketing System Artificial Intelligence Automation Customer Portal
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.
Key Freshdesk features:
User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Key Intercom features:
User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities
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Refreshingly simple helpdesk for Slack & Teams users.
Key Roby features:
Automation Customization Efficiency Integration
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Key LiveAgent features:
Ticket management Live Chat & In-App-Messaging Email notifications Email Templates
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