Software Alternatives, Accelerators & Startups

NITRO Help Desk

NITRO IT Help Desk ticketing system delivers a powerful IT support system using Microsoft Office 365, Teams, SharePoint, & Outlook.

Some of the top features or benefits of NITRO Help Desk are: SSO, Auto-Routing, Auto-Categorization, Auto-Prioritization, Reporting & Dashboards, Work Log & Time Tracking, and Alerts & Notifications. You can visit the info page to learn more.

NITRO Help Desk

NITRO Help Desk Alternatives

NITRO Help Desk alternatives based on verified products, community votes, reviews and similar products.

  1. Desk365 is an AI-powered ticketing system for teams of all sizes. .

    Key Desk365 features:

    Create tickets from MS Teams Send surveys from Teams Get SLA notification in Teams

    freemium $12.0 / Monthly (Standard plan)

    /desk365-alternatives
  2. Zendesk is a beautiful, lightweight help-desk solution.

    Key Zendesk features:

    User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

    Visit website

    /zendesk-alternatives
  3. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

    Key BoldDesk features:

    Ticketing System Artificial Intelligence Automation Customer Portal

    Try for free paid Free Trial $12.0 / Monthly (For per agent)

    Try for free
  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

    Key Freshdesk features:

    User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

    /freshdesk-alternatives
  5. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Key Intercom features:

    User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

    /intercom-alternatives
  6. Refreshingly simple helpdesk for Slack & Teams users.

    Key Roby features:

    Automation Customization Efficiency Integration

    freemium $8.0 / Monthly (Friend Plan )

    /roby-alternatives
  7. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    Key LiveAgent features:

    Ticket management Live Chat & In-App-Messaging Email notifications Email Templates

    freemium $15.0 / Monthly (Small)

    /liveagent-alternatives
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