Best Customer Interaction Products in 2025

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

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ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Key ManyChat features:

Ease of Use Multi-Channel Support Automation & Customization Analytics & Reporting

Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Key Chatfuel features:

Ease of Use Integration Capabilities No Coding Required Free Plan Available

An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements. .

Key Landbot features:

User-Friendly Interface Customization Options No-Code Platform Multi-Platform Integration

Open Source freemium €30.0 / Monthly

Easy to use chatbot platform for business.

Key ChatBot features:

Ease of Use Integration Capabilities AI and Natural Language Processing Analytics and Reporting

paid Free Trial $50.0 / Monthly

Conversational UX Platform. (ex API.ai).

Key Dialogflow features:

Ease of Use Integrations Natural Language Processing Pre-built Agents

Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.

Key Botsify features:

User-Friendly Interface Multiple Platform Support Integrations Multilingual Capabilities

TARS enables users to create chatbots that replaces regular old webforms.

Key Tars features:

User-Friendly Interface Quick Deployment Customizability Multiple Integration Options

A messaging app that helps you grow your business.

Key Drift features:

Real-time Customer Engagement AI-Powered Chatbots Advanced Analytics Integration Capabilities

Better social media keyword alerts.

Key Syften features:

Real-time Monitoring Customizable Alerts Ease of Use Comprehensive Coverage

freemium $8.29 / Monthly

Reputation VIP provides proprietary technology "Digital Fortress" to improve and protect online reputation on search engines.

Key Reputation VIP features:

Comprehensive Service Offering Privacy and Data Protection Expertise in Digital Reputation Proprietary Technologies

Software that generates new customer reviews, engages your customers and lets you listen and...

Key ReviewTrackers features:

Comprehensive Review Management Review Generation Analytics and Reporting Automated Alerts and Notifications

#1 most trusted reputation and customer experience platform for local business.

Key Birdeye features:

Social Online Payments Text Messaging Review Management

Open Source paid Free Trial $299.0 / Monthly