Software Alternatives, Accelerators & Startups

Top 9 Tool Products in Customer Service

The best Tool Products within the Customer Service category - based on our collection of reviews & verified products.

tawk.to LiveChat Gladly Zoho Desk Simplify360 Action.ai Free SNMP Agent Simulator Twilio Autopilot Kayako

Summary

The top products on this list are tawk.to, LiveChat, and Gladly. All products here are categorized as: General category for applications or software that perform specific tasks or functions. Tools for managing customer support, inquiries, and interactions. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    #Customer Support #Customer Service #Help Desk 47 social mentions

  2. LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (1 agent)

    #Live Chat #Customer Support #Customer Service 2 social mentions

  3. 3
    Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

    #Customer Support #Live Chat #Customer Service

  4. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  5. An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
    Pricing:
    • Free Trial

    #Customer Service #Social Listening #Review Management

  6. Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

    #Business & Commerce #Social Media Management #Tool

  7. Verax Systems provides applications covering the entire IT & Telco service lifecycle from definition through provisioning and monitoring up to billing.

    #Simulation Software #Tool #Technical Computing

  8. Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

    #Development #System & Hardware #Tool 9 social mentions

  9. 9
    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

    #Customer Service #Customer Support #Help Desk 1 social mentions

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