Software Alternatives, Accelerators & Startups
Register | Login

100ms Live VS HelpScout

Compare 100ms Live VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

100ms Live logo 100ms Live

Video and Live Streaming infra for a video-first world

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • 100ms Live Landing page
    Landing page //
    2022-08-12

Video streaming infrastructure for a video-first world. Quick to integrate native iOS, Android & Web SDKs to add live streaming to your applications.

100ms is a cloud platform that allows developers to add video and audio conferencing to Web, Android and iOS applications.

The platform provides REST APIs, SDKs, and a dashboard that makes it simple to capture, distribute, record, and render live interactive audio, video.

  • HelpScout Landing page
    Landing page //
    2023-07-14

100ms Live

Website
100ms.live
Pricing URL
Official 100ms Live Pricing
$ Details
freemium $0.04 / Usage
Platforms
React Native Flutter Android iOS JavaScript Server-side
Release Date
2020 October
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

100ms Live videos

+ Add

100ms Product Walkthrough

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to 100ms Live and HelpScout)

100ms Live

HelpScout

Video Streaming
100 100%
Video Streaming
0% 0
Customer Support
0 0%
Customer Support
100% 100
Developer Tools
100 100%
Developer Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using 100ms Live and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare 100ms Live and HelpScout

100ms Live Reviews

We have no reviews of 100ms Live yet.
Be the first one to post

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, 100ms Live should be more popular than HelpScout. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

100ms Live mentions (5)

  • What is the cheapest way to host a RTMP media server?
    I'm trying to build my own streaming site for a specific niche, I would be expecting traffic of about 500-1000 viewers per stream, with 10-20 streamers total. I looked into sites like 100ms.live but the pricing is absurd. For only a single streamer it would cost about 170 USD to stream for one hour to an audience of a 1000 members. There has got to be cheaper alternative out there, right? Source: over 1 year ago
  • A guide to building a Virtual Meet App with 100ms and React
    100ms is a cloud-based platform that empowers you to build video and audio conferencing into your application by utilizing their powerful Rest APIs and SDKs which enables you to set up fully functional real time communication services within the shortest time possible. This is to say, you don't have to reinvent the wheel by building from the ground up. - Source: dev.to / about 2 years ago
  • Adding AR Filters in a 100ms Video Call - Part 1
    We'll use React and 100ms' React SDK for the video call part of our application. 100ms, in short, is building developer-focused live SDKs which abstracts away the low-level complexities. Support for video plugins was released recently which makes it easier to experiment with AR filters after setting up a basic app. And so I set forth on the journey. I'll mostly be talking about the implementation details related... - Source: dev.to / over 2 years ago
  • Building an Omegle clone in Flutter using 100ms SDK
    100ms is a real-time audio-video conferencing platform that enables you to quickly build a fully customizable audio-video engagement experience. It is quick to integrate with native/cross mobile and web SDKs. - Source: dev.to / over 2 years ago
  • Building a Twitch Clone with React and Tailwind CSS
    Join the discord channel to learn more about 100ms, don't forget to give it a try in your next app for free. You can get the full source code here.‌‌. - Source: dev.to / over 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing 100ms Live and HelpScout, you can also consider the following products

Video Calling API by videosdk.live - Add Google meet like any product, in a few minutes 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZEGOCLOUD - With the ZEGOCLOUD's voice & video APIs/SDKs, you can build and create your own Android, iOS, and Web apps for a voice chat room, live video streaming, or video calling

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...