Software Alternatives, Accelerators & Startups

15Five VS Freshworks Live Chat

Compare 15Five VS Freshworks Live Chat and see what are their differences

15Five logo 15Five

15Five software elevates the performance and engagement of employees by consistently asking questions and starting the right conversations.

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
  • 15Five Landing page
    Landing page //
    2023-03-17
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

15Five features and specs

No features have been listed yet.

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

15Five videos

How 15Five Soothed the Annual Review Grinch

More videos:

  • Review - 15Five Continuous Performance Management Software
  • Review - 15Five: Employee Engagement Software Overview

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Category Popularity

0-100% (relative to 15Five and Freshworks Live Chat)
HR
100 100%
0% 0
Customer Support
0 0%
100% 100
HR Tools
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, 15Five seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

15Five mentions (2)

  • Ask HN: Who is hiring? (July 2021)
    15Five | Remote: US, Poland, & Ukraine | Full-time | https://15five.com Multiple engineering and design roles, all fully remote: - Remote: Poland or Ukraine - Backend Engineer: https://jobs.lever.co/15five/bf43681a-74b7-493e-a8c8-9b568af10c04 - Remote: Poland or Ukraine - Android Mobile Engineer: https://jobs.lever.co/15five/9d42917c-c5ed-483e-b807-3243a3617377 - US-based only, remote - Senior Quality Assurance... - Source: Hacker News / about 3 years ago
  • Migrating to Terraform: a retrospective
    At 15Five we migrated to Terraform in 8 months with a 3-person team. It went smoothly and gave us more confidence in our AWS infrastructure. When it came to setup a new VPC for a customer, the hours we invested returned to us in a speedy and simple setup, a process that would have been a massive pain if we had done it manually. - Source: dev.to / about 4 years ago

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

What are some alternatives?

When comparing 15Five and Freshworks Live Chat, you can also consider the following products

Officevibe - Officevibe is an employee survey platform with the mission of improving company culture. Measure and improve your culture in less than 5 minutes per month, with our simple surveys.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Qualtrics Employee Experience - Qualtrics Employee Experience Management Platform helps improve the way people make decisions by creating amazing employee experiences.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TINYpulse Engage - Increase Your Employee Engagement. Instantly.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.