Software Alternatives, Accelerators & Startups

ADP VS Intercom

Compare ADP VS Intercom and see what are their differences

ADP logo ADP

ADP payroll services, HR Solutions, Tax Compliance, and PEO. Get a free ADP payroll quote today. Easy-to-use business solutions for employers of all sizes.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ADP Landing page
    Landing page //
    2023-08-06
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

ADP videos

ADP solutions explained: user reviews, screenshots and feature differences

More videos:

  • Review - ADP: 5 Fast Facts
  • Review - Wisely by ADP Review
  • Review - Which Payroll Company is Best? | Gusto vs. Quickbooks vs. ADP vs. Paychex | $100 Referral Code
  • Demo - ADP Payroll Demo
  • Review - Gusto Payroll vs ADP: What You MUST Know Before Choosing
  • Review - New ADP Performance Review Process Training
  • Review - Best Payroll Service in 2022 (Paychex vs ADP vs Gusto vs Quickbooks)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ADP and Intercom)
HR
100 100%
0% 0
Customer Support
0 0%
100% 100
HR Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using ADP and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ADP and Intercom

ADP Reviews

6 Best Payroll Software for Small Businesses (2022)
With ADP RUN, you’ll find standard features like easy tax filing, payroll automation, payroll reports, direct deposit, compliance for all 50 US states, along with mobile and web-based timecards for employees.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

ADP might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ADP mentions (7)

  • W2
    Unless something has changed recently you should be able to see your W2 after Jan. 3 on adp.com. Source: over 1 year ago
  • What is happening when a website gets a 404 error on multiple devices but the website is working outside of that network?
    To add to this, if adp.com generates the error then their webserver is accessible, and then the problem is caused by i.e. a wrong configuration or a typo (server side). When people in another domain can access a specific URL then it is likely that every shown (working) page is produced exclusively for the client who requested it. Some typo (server side) can cause the web server to fetch a wrong URL internally. It... Source: about 2 years ago
  • Android has an autofill API. Is it possible to use autofill on desktop without installing a browser extension?
    Basically they both look like https://adp.com but the "a" is a different ASCII character and has a different binary value. Source: over 2 years ago
  • Android has an autofill API. Is it possible to use autofill on desktop without installing a browser extension?
    But it also verifies you are not entering your credentials on a fraudulent site. This is much more serious than I think you realize. For instance, which one of these is the legitimate site: https://аdp.com or https://adp.com? Source: over 2 years ago
  • My employer volunteered me for a 401k without my consent
    I asked twitter and the personal ADP account reached out for someone to directly contact me via email. She had an adp.com and linked info on LinkedIn, etc. The number on the letter was a 1-800 with sadly no live person to ever speak to which made me go through them on twitter. Any safer options to know that Im talking to a ADP person? Source: over 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing ADP and Intercom, you can also consider the following products

Gusto - Gusto. Payroll, benefits and compliance in one integrated product. We're here to change how the world works, and put people first.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Paylocity - Paylocity has revolutionized the industry and has quickly become the leading independent provider of online payroll services and HR solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Justworks - JustWorks is a software for business owners to take control for and manage effectively their payroll and human resources policies including compliance, payroll, and benefits. Read more about Justworks.

Drift - A messaging app that helps you grow your business.