Alkanzo Reviews

1. Rutuja Chopade

   | DevOps Engineer at Reliance Jio | about 2 years ago
   A smart calendar app to boost my productivity

   I love the way I can quickly glance at the next meeting in the menu bar on MacOS. I can also get the overview of all the upcoming meetings with one click from the menu bar icon or with keyboard shortcut. It definitely saves my time in searching the calendar tab in the browser a gazillion times in a day.

   The event notifications are also very helpful as they show up just one minute before the meeting starts and allow me to join meetings with just one click on the ‘Join’ button.

   The notifications come with a great functionality of notifying attendees of the meeting in case I am running late for the meeting via Slack without opening the window of native Slack app and searching for the attendee just to send a small message that I am running late for the meeting. Thank you to the Alkanzo team for saving me from the last minute hassle every now and then while I am running late for my next meeting!

   🏁 Competitors: Superpowered, MeetingBar

   👍 Pros:    Nice and slick design.|Timely notifications, just one minute before the meeting starts.|Runs on mac, windows and linux. i can use it on pretty much any of your laptops and desktops|Connects with google calendar and microsoft outlook calendar, two of the most popular calendar apps at present|Reasonable pricing.

   👎 Cons:    I would really love to see this app expand its scope beyond just giving an overview of upcoming meetings to also help me to keep track and give an overview of the tasks that i want to get done on time.

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Alkanzo mentions (0)

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago