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Alloy Navigator VS Axios Systems assyst

Compare Alloy Navigator VS Axios Systems assyst and see what are their differences

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Alloy Navigator logo Alloy Navigator

Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

Axios Systems assyst logo Axios Systems assyst

Axios Systems assyst provides user the ITSM technology without any of the application management overheads.
  • Alloy Navigator Landing page
    Landing page //
    2020-03-14

The ITSM Platform that Works for You

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.

Features:

Out-of-the-box ITSM and ITIL Workflows

Address recurring issues, speed-up resolution times and increase productivity with out-of-box ITIL Processes (What is ITIL?). From Incident and Request Management to SLA and Configuration Management, we’ve got you covered.

Knowledge Managementdesigned for ITSM

Leverage a central repository of technical solutions for lower support costs, faster new staff on-boarding and improve customer satisfaction.

Integrated IT Asset Management

Discover, track and manage every asset in your IT environment for complete visibility over purchasing, costs, history and more.

Complimentary Network Discovery

Effortlessly gather an in-depth inventory of your entire network including computers, network devices, and installed software.

  • Axios Systems assyst Landing page
    Landing page //
    2023-04-15

Alloy Navigator features and specs

  • Comprehensive Asset Management
    Alloy Navigator offers a robust feature set for managing hardware and software assets, making it ideal for businesses that need detailed oversight of their IT inventory.
  • Customizable Workflows
    The software provides customizable workflows and automation, which can be tailored to fit the specific operational needs of different organizations.
  • Integration Capabilities
    It integrates seamlessly with other IT management tools and systems, enhancing its utility and providing a more cohesive IT management environment.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it easier for IT staff to navigate and utilize its features efficiently.
  • Comprehensive Reporting
    The software includes extensive reporting capabilities, aiding in decision-making and providing insights into the IT landscape of the organization.

Possible disadvantages of Alloy Navigator

  • Cost
    Alloy Navigator may be cost-prohibitive for smaller businesses or organizations with limited IT budgets.
  • Complexity
    Given its extensive feature set, the software can be complex to set up and may require a steep learning curve for new users.
  • Performance
    Some users have reported performance issues, particularly when managing very large inventories, which can slow down operations.
  • Support
    While Alloy Navigator offers support, some users have indicated that response times can be slower than expected, which could be a drawback in urgent situations.
  • Customization Time
    While the customization options are a strong point, the time and effort required to fully personalize the workflows and settings can be significant.

Axios Systems assyst features and specs

  • User-Friendly Interface
    Axios Systems' assyst provides an intuitive and easy-to-navigate interface, which can lead to faster adoption and reduced training times for new users.
  • Comprehensive ITIL Support
    The platform is fully aligned with ITIL practices, offering extensive support for a wide range of IT service management processes to improve service delivery and IT operations.
  • Customization
    Assyst offers a high degree of customization, allowing organizations to tailor the software to suit specific business needs and workflows.
  • Integrated Service Management
    It provides integrated modules for service management, enabling seamless interaction between service desk, problem management, change management, and other IT processes.
  • Scalability
    The software can scale with the organization, supporting a wide range of business sizes from small to enterprise-level operations.

Possible disadvantages of Axios Systems assyst

  • Complex Initial Setup
    The initial setup and configuration can be complex and time-consuming, requiring significant effort to align with specialized business processes.
  • Cost
    Axios Systems’ assyst can be costly, especially for smaller organizations or those with limited budgets looking for ITSM solutions.
  • Performance Issues
    Some users report performance issues when the system is managing extremely large datasets or during peak operation times.
  • Limited Third-Party Integrations
    While it offers some integration capabilities, the range of supported third-party applications and plug-ins may be more limited compared to competitors.
  • Support
    There have been reports of slow responses or less satisfactory service from customer support, which can impact issue resolution times.

Alloy Navigator videos

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Service Customers Anywhere - Introducing the new Alloy Navigator Express

Axios Systems assyst videos

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Category Popularity

0-100% (relative to Alloy Navigator and Axios Systems assyst)

Alloy Navigator

Axios Systems assyst

IT Asset Management
70 70%
IT Asset Management
30% 30
Monitoring Tools
72 72%
Monitoring Tools
28% 28
IT Service Management
100 100%
IT Service Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Alloy Navigator and Axios Systems assyst

Alloy Navigator Reviews

  1. Geoff
    Our team of 10 IT technicians has been…

    Our team of 10 IT technicians has been using Alloy Navigator for almost 5 years to manage our service desk and computer assets. The product is easy to use and highly customizable. When Alloy’s sales rep told me we would be able to tweak its business logic to our needs I thought that was just a marketing pitch and perhaps it would allow me to add new fields, set up data triggers, and customize email notification, pretty much like almost any other product on the market. I was in for a big surprise! Not only Alloy is capable of all of the above, but it also allowed us to add new business actions, each with its own unique data entry form and with completely custom logic. Talk about fitting like a glove! Today Alloy does everything we need – helps us track our laptops and workstations, convert email to tickets, handle level 3 escalations, monitor our internal SLAs, email out performance reports, and much much more. This wouldn’t be a complete package if it didn’t come with excellent training (oh, so invaluable!) and very personable customer support.

    👍 Pros:    User-friendly|Great customer support|100% customizable|Easy integration

Axios Systems assyst Reviews

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What are some alternatives?

When comparing Alloy Navigator and Axios Systems assyst, you can also consider the following products

Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

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