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Freshservice VS Axios Systems assyst

Compare Freshservice VS Axios Systems assyst and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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  3. » Reviews
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Axios Systems assyst logo Axios Systems assyst

Axios Systems assyst provides user the ITSM technology without any of the application management overheads.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Axios Systems assyst Landing page
    Landing page //
    2023-04-15

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Axios Systems assyst features and specs

  • User-Friendly Interface
    Axios Systems' assyst provides an intuitive and easy-to-navigate interface, which can lead to faster adoption and reduced training times for new users.
  • Comprehensive ITIL Support
    The platform is fully aligned with ITIL practices, offering extensive support for a wide range of IT service management processes to improve service delivery and IT operations.
  • Customization
    Assyst offers a high degree of customization, allowing organizations to tailor the software to suit specific business needs and workflows.
  • Integrated Service Management
    It provides integrated modules for service management, enabling seamless interaction between service desk, problem management, change management, and other IT processes.
  • Scalability
    The software can scale with the organization, supporting a wide range of business sizes from small to enterprise-level operations.

Possible disadvantages of Axios Systems assyst

  • Complex Initial Setup
    The initial setup and configuration can be complex and time-consuming, requiring significant effort to align with specialized business processes.
  • Cost
    Axios Systems’ assyst can be costly, especially for smaller organizations or those with limited budgets looking for ITSM solutions.
  • Performance Issues
    Some users report performance issues when the system is managing extremely large datasets or during peak operation times.
  • Limited Third-Party Integrations
    While it offers some integration capabilities, the range of supported third-party applications and plug-ins may be more limited compared to competitors.
  • Support
    There have been reports of slow responses or less satisfactory service from customer support, which can impact issue resolution times.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Axios Systems assyst videos

No Axios Systems assyst videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshservice and Axios Systems assyst)

Freshservice

Axios Systems assyst

Project Management
98 98%
Project Management
2% 2
IT Asset Management
0 0%
IT Asset Management
100% 100
IT Management
100 100%
IT Management
0% 0
Monitoring Tools
93 93%
Monitoring Tools
7% 7

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Axios Systems assyst

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Axios Systems assyst Reviews

We have no reviews of Axios Systems assyst yet.
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Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Axios Systems assyst mentions (0)

We have not tracked any mentions of Axios Systems assyst yet. Tracking of Axios Systems assyst recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshservice and Axios Systems assyst, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Alloy Navigator - Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

Basecamp - A simple and elegant project management system.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Redmine - Flexible project management web application

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

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