Alloy Navigator
Zenworks
Ivanti IT Asset Management Suite
Cherwell IT Asset Management
Freshservice
ServiceNow
VIZOR
SolarWinds Service Desk
UserGuiding
Appcues
Usetiful
Userlane
WalkMe
Userpilot
Stonly
Product Fruits
Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.
Address recurring issues, speed-up resolution times and increase productivity with out-of-box ITIL Processes (What is ITIL?). From Incident and Request Management to SLA and Configuration Management, we’ve got you covered.
Leverage a central repository of technical solutions for lower support costs, faster new staff on-boarding and improve customer satisfaction.
Discover, track and manage every asset in your IT environment for complete visibility over purchasing, costs, history and more.
Effortlessly gather an in-depth inventory of your entire network including computers, network devices, and installed software.
Most users struggle to see the full value of a product within the first 14 days (if ever).
That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.
The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.
Try UserGuiding today to give your product adoption a huge, instant boost.
Alloy Navigator UserGuidingOur team of 10 IT technicians has been using Alloy Navigator for almost 5 years to manage our service desk and computer assets. The product is easy to use and highly customizable. When Alloy’s sales rep told me we would be able to tweak its business logic to our needs I thought that was just a marketing pitch and perhaps it would allow me to add new fields, set up data triggers, and customize email notification, pretty much like almost any other product on the market. I was in for a big surprise! Not only Alloy is capable of all of the above, but it also allowed us to add new business actions, each with its own unique data entry form and with completely custom logic. Talk about fitting like a glove! Today Alloy does everything we need – helps us track our laptops and workstations, convert email to tickets, handle level 3 escalations, monitor our internal SLAs, email out performance reports, and much much more. This wouldn’t be a complete package if it didn’t come with excellent training (oh, so invaluable!) and very personable customer support.
Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 4 years ago
Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...
Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.
Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.
Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!
Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.