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Cherwell IT Asset Management VS UserGuiding

Compare Cherwell IT Asset Management VS UserGuiding and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cherwell IT Asset Management logo Cherwell IT Asset Management

Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • Cherwell IT Asset Management Landing page
    Landing page //
    2023-05-08
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

Cherwell IT Asset Management

Website
cherwell.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Edit details

Cherwell IT Asset Management features and specs

  • Comprehensive Integration
    Cherwell IT Asset Management offers seamless integration with other IT service management processes, facilitating a unified management platform that improves overall efficiency.
  • Scalability
    The platform is designed to scale with the organization, accommodating the growing number of assets and users without a significant drop in performance or responsiveness.
  • Customizability
    Users can customize workflows, dashboards, and reports to suit their specific IT asset management needs, allowing for a more tailored approach to managing assets.
  • Automation
    The system provides automation features that streamline routine tasks, reducing manual effort and minimizing the risk of human error in asset management processes.

Possible disadvantages of Cherwell IT Asset Management

  • Complexity for New Users
    The feature-rich platform can be overwhelming for new users, requiring a steep learning curve to fully understand and utilize all functions to their maximum potential.
  • Cost
    The financial investment required for Cherwell's platform might be high for some organizations, especially smaller businesses with limited budgets for IT infrastructure.
  • Implementation Time
    Initial setup and configuration can be time-consuming, requiring careful planning and resources to ensure successful deployment and integration with existing systems.
  • Limited Third-Party Integrations
    While it integrates well with many Cherwell solutions, there may be limited options for integration with third-party applications, potentially restricting the flexibility to use other tools in conjunction with Cherwell.

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Cherwell IT Asset Management videos

No Cherwell IT Asset Management videos yet. You could help us improve this page by suggesting one.

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UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Cherwell IT Asset Management and UserGuiding)

Cherwell IT Asset Management

UserGuiding

IT Asset Management
100 100%
IT Asset Management
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

Share your experience with using Cherwell IT Asset Management and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cherwell IT Asset Management and UserGuiding

Cherwell IT Asset Management Reviews

We have no reviews of Cherwell IT Asset Management yet.
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UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cherwell IT Asset Management mentions (0)

We have not tracked any mentions of Cherwell IT Asset Management yet. Tracking of Cherwell IT Asset Management recommendations started around Mar 2021.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 4 years ago

What are some alternatives?

When comparing Cherwell IT Asset Management and UserGuiding, you can also consider the following products

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Alloy Navigator - Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

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