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Alloy Navigator VS Zenworks

Compare Alloy Navigator VS Zenworks and see what are their differences

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NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Alloy Navigator logo Alloy Navigator

Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

Zenworks logo Zenworks

ZENworks 11 is comprised of four products that share a single, unified web-based management console...
  • Alloy Navigator Landing page
    Landing page //
    2020-03-14

The ITSM Platform that Works for You

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.

Features:

Out-of-the-box ITSM and ITIL Workflows

Address recurring issues, speed-up resolution times and increase productivity with out-of-box ITIL Processes (What is ITIL?). From Incident and Request Management to SLA and Configuration Management, we’ve got you covered.

Knowledge Managementdesigned for ITSM

Leverage a central repository of technical solutions for lower support costs, faster new staff on-boarding and improve customer satisfaction.

Integrated IT Asset Management

Discover, track and manage every asset in your IT environment for complete visibility over purchasing, costs, history and more.

Complimentary Network Discovery

Effortlessly gather an in-depth inventory of your entire network including computers, network devices, and installed software.

  • Zenworks Landing page
    Landing page //
    2023-05-01

Alloy Navigator features and specs

  • Comprehensive Asset Management
    Alloy Navigator offers a robust feature set for managing hardware and software assets, making it ideal for businesses that need detailed oversight of their IT inventory.
  • Customizable Workflows
    The software provides customizable workflows and automation, which can be tailored to fit the specific operational needs of different organizations.
  • Integration Capabilities
    It integrates seamlessly with other IT management tools and systems, enhancing its utility and providing a more cohesive IT management environment.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it easier for IT staff to navigate and utilize its features efficiently.
  • Comprehensive Reporting
    The software includes extensive reporting capabilities, aiding in decision-making and providing insights into the IT landscape of the organization.

Possible disadvantages of Alloy Navigator

  • Cost
    Alloy Navigator may be cost-prohibitive for smaller businesses or organizations with limited IT budgets.
  • Complexity
    Given its extensive feature set, the software can be complex to set up and may require a steep learning curve for new users.
  • Performance
    Some users have reported performance issues, particularly when managing very large inventories, which can slow down operations.
  • Support
    While Alloy Navigator offers support, some users have indicated that response times can be slower than expected, which could be a drawback in urgent situations.
  • Customization Time
    While the customization options are a strong point, the time and effort required to fully personalize the workflows and settings can be significant.

Zenworks features and specs

  • Unified Endpoint Management
    Zenworks provides a comprehensive platform for managing a variety of devices such as desktops, laptops, and mobile devices from a single console, simplifying administrative tasks and improving efficiency.
  • Comprehensive Security
    It offers robust security features including patch management, endpoint security, and encryption, helping protect organizational data and ensuring compliance with various security standards.
  • Enhanced Productivity
    With automated software distribution, asset tracking, and remote management capabilities, Zenworks helps boost IT team productivity and reduce manual intervention.
  • Scalability
    Zenworks is designed to scale from small businesses to large enterprises, allowing organizations to expand their UEM capabilities as they grow.
  • Cost Efficiency
    By integrating multiple management tools into a single solution, Zenworks can reduce the total cost of ownership compared to using multiple disparate solutions.

Possible disadvantages of Zenworks

  • Complexity
    The comprehensive nature of Zenworks means it can be complex to deploy and manage, potentially requiring significant time and expertise to fully utilize its capabilities.
  • Learning Curve
    Due to its extensive feature set, there may be a steeper learning curve for new users, necessitating training and familiarization to effectively manage the platform.
  • Initial Setup Cost
    The initial setup and configuration of Zenworks might involve a higher upfront investment in terms of time and resources compared to simpler solutions.
  • System Resource Usage
    Some users may experience increased system resource usage which can impact performance, particularly on older hardware or less robust infrastructures.
  • Vendor Lock-In
    Organizations may face challenges if they wish to migrate away from Zenworks due to potential vendor lock-in, which can complicate transitions to other UEM solutions.

Alloy Navigator videos

+ Add

Service Customers Anywhere - Introducing the new Alloy Navigator Express

Zenworks videos

+ Add

#HowTo Create Dashboards using ZENworks Reporting

More videos:

  • Review - 650S ZenWorks Review, and Launch.

Category Popularity

0-100% (relative to Alloy Navigator and Zenworks)

Alloy Navigator

Zenworks

IT Asset Management
46 46%
IT Asset Management
54% 54
Monitoring Tools
34 34%
Monitoring Tools
66% 66
IT Service Management
43 43%
IT Service Management
57% 57
Help Desk
100 100%
Help Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Alloy Navigator and Zenworks

Alloy Navigator Reviews

  1. Geoff
    Our team of 10 IT technicians has been…

    Our team of 10 IT technicians has been using Alloy Navigator for almost 5 years to manage our service desk and computer assets. The product is easy to use and highly customizable. When Alloy’s sales rep told me we would be able to tweak its business logic to our needs I thought that was just a marketing pitch and perhaps it would allow me to add new fields, set up data triggers, and customize email notification, pretty much like almost any other product on the market. I was in for a big surprise! Not only Alloy is capable of all of the above, but it also allowed us to add new business actions, each with its own unique data entry form and with completely custom logic. Talk about fitting like a glove! Today Alloy does everything we need – helps us track our laptops and workstations, convert email to tickets, handle level 3 escalations, monitor our internal SLAs, email out performance reports, and much much more. This wouldn’t be a complete package if it didn’t come with excellent training (oh, so invaluable!) and very personable customer support.

    👍 Pros:    User-friendly|Great customer support|100% customizable|Easy integration

Zenworks Reviews

We have no reviews of Zenworks yet.
Be the first one to post

What are some alternatives?

When comparing Alloy Navigator and Zenworks, you can also consider the following products

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

VIZOR - Build the Immersive Web with Vizor as easy as drag and drop.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

OpsRamp - OpsRamp's digital operations command center unifies discovery, intelligence, and automation for seamless hybrid IT management.

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