Apache Doris Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Apache Doris mentions (3)

• Multi-tenant workload isolation in Apache Doris: a better balance between isolation and utilization

  This is an in-depth introduction to the workload isolation capabilities of Apache Doris. But first of all, why and when do you need workload isolation? If you relate to any of the following situations, read on and you will end up with a solution:. - Source: dev.to / 27 days ago

• SQL Convertor for Easy Migration from Presto, Trino, ClickHouse, and Hive to Apache Doris

  Apache Doris is an all-in-one data platform that is capable of real-time reporting, ad-hoc queries, data lakehousing, log management and analysis, and batch data processing. As more and more companies have been replacing their component-heavy data architecture with Apache Doris, there is an increasing need for a more convenient data migration solution. That's why the Doris SQL Convertor is made. - Source: dev.to / about 1 month ago

• Variant in Apache Doris 2.1.0: a new data type 8 times faster than JSON for semi-structured data analysis

  As an open-source real-time data warehouse, Apache Doris provides semi-structured data processing capabilities, and the newly-released version 2.1.0 makes a stride in this direction. Before V2.1, Apache Doris stores semi-structured data as JSON files. However, during query execution, the real-time parsing of JSON data leads to high CPU and I/O consumption in addition to high query latency, especially when the... - Source: dev.to / 3 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago