Software Alternatives, Accelerators & Startups

Arc.dev VS Zendesk

Compare Arc.dev VS Zendesk and see what are their differences

Arc.dev logo Arc.dev

Arc is the remote career platform helping developers build amazing careers from anywhere. Find thousands of top remote developer jobs online all in one place!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Arc.dev Landing page
    Landing page //
    2023-09-07
  • Zendesk Landing page
    Landing page //
    2024-05-06

Arc.dev videos

Remote Work For Developers | Why I Invested In Arc.Dev on Wefunder (YC Startup)

More videos:

  • Review - ARC.DEV (FKA CODEMENTORX) REVIEW: ALTERNATIVES AND COMPETITORS FOR 2020
  • Review - Arc 2.0 - The Easiest Way to Find Remote Developer Jobs | Arc.dev

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Arc.dev and Zendesk)
Remote Jobs
100 100%
0% 0
Customer Support
0 0%
100% 100
Job Boards
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Arc.dev and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Arc.dev and Zendesk

Arc.dev Reviews

Best Freelancer.com Alternatives For Hiring Developers
Arc.dev uses a strict vetting process like other top-rated online marketplaces. It utilizes various assessment tools to ensure its freelancers are of the highest quality. Unlike Freelancer, where you can hire freelancers for the long and short term, Arc.dev focuses on helping companies hire full-time and long-term remote-working developers. The platform ensures all parties...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Arc.dev should be more popular than Zendesk. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Arc.dev mentions (19)

  • Just Moved to Vienna
    Hallo Leute aus Österreich! I just made my move to Wien, finally. I am offering my Software Engineering Consulting Services and/or Digital Product Management services to anyone who wants to launch an MVP in the digital space in a short manner, or join/lead a small team. Enterprise-grade stuff (I am ex-IBM CIO), no shady businesses, US entity. My profile: https://arc.dev/@arpad Before going into the Software space... - Source: Hacker News / 3 months ago
  • 💼 50 Tips to Land a Remote Tech Job Based on My 45-Day Journey to 2 Offers
    To be honest, it's another rabbit hole. In my whole experience history with these job platforms, I can 100% backup G2i as I got a dream job there and Toptal, Lemon.io, Turing, and Arc.dev are fine but people have different opinions about them, sometimes they want to charge you a lot, sometimes there is a lack of jobs, etc. It's a thing to consider, but hear this out. - Source: dev.to / 4 months ago
  • Ask HN: Does it help to attend a SaaS conference to get a job in a SaaS startup?
    A 1k USD conference is not worth it for a job IMO. These conferences are pricey because they are good places for people to achieve sales. If you want to go the conference route for networking, instead you should like at cheap-but-sponsored tech conferences. Often there are people on the lookout for potential hires at the various talks/booths. You can chat up the people giving the talks and they will connect you.... - Source: Hacker News / about 1 year ago
  • I am a developer with over 6 years of experience with React. What would be the best place to get related jobs?
    Arc - https://arc.dev/ - apply to be a developer contractor. Source: about 1 year ago
  • Upwork just stole $10k from me
    As a dev I'm happy with Arc [0] & Codementor [1]. I assume clients have a good experience here as well. --- [0]: https://arc.dev [1]: https://www.codementor.io. - Source: Hacker News / over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Arc.dev and Zendesk, you can also consider the following products

Toptal - Hire the Top 3% of Freelance Talent®. Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Flexiple - Flexiple helps companies work with top tech talent within 48 hours to 7 days. Our talent are handpicked through a rigorous screening process and are alumni from top tech companies such as Amazon, Adobe, Microsoft, amongst others.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Indiez - Indiez is a network of talented, emerging designers and developers that businesses can hire straight away.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!