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Atera VS Jamf Pro

Compare Atera VS Jamf Pro and see what are their differences

SysAid
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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Atera logo Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Jamf Pro logo Jamf Pro

Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.
  • Atera Action AI™
    Action AI™ //
    2024-06-13
  • Atera IT Automations
    IT Automations //
    2024-06-13
  • Atera Real-time Monitoring and Alerts
    Real-time Monitoring and Alerts //
    2024-06-13
  • Atera Helpdesk and Ticketing
    Helpdesk and Ticketing //
    2024-06-13

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including patch management, comprehensive reporting and analytics, real-time diagnostics and alerting, and more, enhanced by end-to-end AI capabilities. Combined with unlimited device management, Atera is the ideal solution for internal IT teams seeking to optimize workflows, reduce manual task load, and support seamless operations across the entire enterprise.

  • Jamf Pro Landing page
    Landing page //
    2023-06-23

Atera features and specs

  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management

Jamf Pro features and specs

  • Comprehensive Apple Device Management
    Jamf Pro offers extensive management capabilities specifically designed for Apple devices, including iPhones, iPads, and Macs. This includes device provisioning, configuration, and software management, allowing for seamless integration and control across all Apple hardware.
  • Automated Workflows
    The platform supports automation of repetitive tasks through policies, scripts, and package deployments. This reduces manual efforts and increases operational efficiency.
  • Robust Security Features
    Jamf Pro provides advanced security features such as encryption, remote locking, and data wiping. These features help organizations adhere to compliance standards and ensure device security.
  • User-friendly Interface
    The platform is known for its intuitive, user-friendly interface that simplifies device management tasks, making it accessible even for administrators without extensive technical expertise.
  • Integration with Apple and Third-Party Services
    Jamf Pro seamlessly integrates with Apple services such as Apple School Manager and Apple Business Manager, as well as third-party applications, enhancing its utility and flexibility.
  • Strong Community and Support
    Jamf Pro benefits from a strong user community and comprehensive support resources including tutorials, forums, and direct customer service, which can help rapidly resolve issues and optimize usage.

Possible disadvantages of Jamf Pro

  • High Cost
    Jamf Pro can be expensive, particularly for small and medium-sized businesses. The cost may include licensing fees, setup costs, and potentially additional charges for premium features.
  • Steep Learning Curve
    Despite its user-friendly interface, the depth of features and capabilities can result in a steep learning curve, requiring time and training to fully utilize the platform.
  • Apple-Centric Focus
    Jamf Pro is specifically designed for Apple infrastructure, which means it isn't a viable solution for organizations with mixed-OS environments or those that heavily use non-Apple devices.
  • Dependency on Apple Ecosystem
    The platform's effectiveness is closely tied to the Apple ecosystem, so changes or limitations within Apple's policies or infrastructure can directly impact Jamf Pro's functionality.
  • Complex Setup Process
    The initial setup and configuration can be complex and time-consuming, which might necessitate dedicated IT resources or professional services for optimal deployment.
  • Periodic Software Updates
    Frequent updates and new feature releases may necessitate continuous learning and adaptation, which can disrupt operational workflows and require additional resource allocation.

Atera videos

+ Add

Enter a new era of AI-powered IT with Atera

More videos:

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Jamf Pro videos

+ Add

Jamf Pro Overview Demo

More videos:

  • Review - An Introduction to Jamf Pro 10

Category Popularity

0-100% (relative to Atera and Jamf Pro)

Atera

Jamf Pro

Monitoring Tools
67 67%
Monitoring Tools
33% 33
IT Management
62 62%
IT Management
38% 38
Remote Monitoring And Management
100 100%
Remote Monitoring And Management
0% 0
Office & Productivity
0 0%
Office & Productivity
100% 100

User comments

Share your experience with using Atera and Jamf Pro. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Atera and Jamf Pro

Atera Reviews

  1. Frank Richards
    · Developer at RisingMax - IT Consulting ·
    Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    👍 Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    👎 Cons:    Learning curve|Limited customization
HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
Source: www.comparitech.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
Source: www.comparitech.com
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.
Source: www.itbusinessedge.com

Jamf Pro Reviews

10 Best MDM Software: Mobile Device Management Solutions in 2023
Verdict: Jamf Pro is an excellent choice for organizations that use a wide range of solutions and mobile solutions developed by Apple. The MDM tool is suitable for device management in education institutions, businesses, and government organizations, and provides powerful customization features.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Atera should be more popular than Jamf Pro. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 2 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 2 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 3 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 3 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 3 years ago

Jamf Pro mentions (3)

  • Best Web Sites other than Reddit?
    Go to jamf.com, login with your jamf ID and go to Manage Account. Source: over 2 years ago
  • Implementing MDM and enrolling devices
    I have no idea about MDM for Apple devices, but I've heard about jamf.com before. People also told me that administrating Apple devices is horrible, but I have no personal experience there. Source: over 2 years ago
  • Looking for a Jamf learning course, any suggestions?
    Another great tool is the trainings that are on jamf.com. just create a free account and you'll be able to get them, its everything from basic inventory reports, to package creation and deployment and even scripting courses. Source: over 3 years ago

What are some alternatives?

When comparing Atera and Jamf Pro, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.

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