Software Alternatives, Accelerators & Startups

NinjaOne VS Jamf Pro

Compare NinjaOne VS Jamf Pro and see what are their differences

NinjaOne logo NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
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Jamf Pro logo Jamf Pro

Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.
  • NinjaOne
    Image date //
    2024-02-01

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.

  • Jamf Pro Landing page
    Landing page //
    2023-06-23

NinjaOne features and specs

  • Self Service Portal
  • Audit, Analysis and Compliance
  • User Activity Monitoring
  • Software Inventory
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • Vulnerability Scanners
  • Data Loss Prevention
  • Multi-Patch Deployments
  • Unified Threat Management (UTM)
  • Ransomware Protection
  • Intrusion Detection and Prevention (IDS/IPS)
  • Endpoint Detection and Response
  • Breach Detection
  • Advanced Threat Protection

Jamf Pro features and specs

  • Comprehensive Apple Device Management
    Jamf Pro offers extensive management capabilities specifically designed for Apple devices, including iPhones, iPads, and Macs. This includes device provisioning, configuration, and software management, allowing for seamless integration and control across all Apple hardware.
  • Automated Workflows
    The platform supports automation of repetitive tasks through policies, scripts, and package deployments. This reduces manual efforts and increases operational efficiency.
  • Robust Security Features
    Jamf Pro provides advanced security features such as encryption, remote locking, and data wiping. These features help organizations adhere to compliance standards and ensure device security.
  • User-friendly Interface
    The platform is known for its intuitive, user-friendly interface that simplifies device management tasks, making it accessible even for administrators without extensive technical expertise.
  • Integration with Apple and Third-Party Services
    Jamf Pro seamlessly integrates with Apple services such as Apple School Manager and Apple Business Manager, as well as third-party applications, enhancing its utility and flexibility.
  • Strong Community and Support
    Jamf Pro benefits from a strong user community and comprehensive support resources including tutorials, forums, and direct customer service, which can help rapidly resolve issues and optimize usage.

Possible disadvantages of Jamf Pro

  • High Cost
    Jamf Pro can be expensive, particularly for small and medium-sized businesses. The cost may include licensing fees, setup costs, and potentially additional charges for premium features.
  • Steep Learning Curve
    Despite its user-friendly interface, the depth of features and capabilities can result in a steep learning curve, requiring time and training to fully utilize the platform.
  • Apple-Centric Focus
    Jamf Pro is specifically designed for Apple infrastructure, which means it isn't a viable solution for organizations with mixed-OS environments or those that heavily use non-Apple devices.
  • Dependency on Apple Ecosystem
    The platform's effectiveness is closely tied to the Apple ecosystem, so changes or limitations within Apple's policies or infrastructure can directly impact Jamf Pro's functionality.
  • Complex Setup Process
    The initial setup and configuration can be complex and time-consuming, which might necessitate dedicated IT resources or professional services for optimal deployment.
  • Periodic Software Updates
    Frequent updates and new feature releases may necessitate continuous learning and adaptation, which can disrupt operational workflows and require additional resource allocation.

NinjaOne videos

NinjaRMM Live Setup

More videos:

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

Jamf Pro videos

Jamf Pro Overview Demo

More videos:

  • Review - An Introduction to Jamf Pro 10

Category Popularity

0-100% (relative to NinjaOne and Jamf Pro)
Monitoring Tools
81 81%
19% 19
IT Management
74 74%
26% 26
Remote Monitoring And Management
Office & Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing NinjaOne and Jamf Pro.

How would you describe your primary audience?

NinjaOne's answer

NinjaOne customers include MSPs and internal IT organizations of all sizes.

What makes your product unique?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Why should a person choose your product over its competitors?

NinjaOne's answer

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

Share your experience with using NinjaOne and Jamf Pro. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NinjaOne and Jamf Pro

NinjaOne Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked NinjaOne: I like how the tool offers a complete toolkit for small IT teams and IT managers to manage, monitor, secure, and improve servers, network devices, laptops, and workstations. I think the best part of the platform is just how easy it is to use even if you have a wide variety of clients or IT to manage.
Source: thectoclub.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
NinjaRMM Pricing: NinjaRMM offers a free trial of their product. Ninja is priced on a per-device basis based on the features needed.
12 Best RMM Software and Tools for 2021
NinjaRMM is an excellent RMM solution with real-time monitoring for Windows and Mac computers. NinjaRMM offers users the ability to automate patches to remote networks. The software supports over 120 applications including Java and Dropbox. Patching these popular services allows you to minimize the vulnerabilities your users face.
8 Best RMM Software and Tools
NinjaRMM’s monitoring agent can be installed on Windows and Mac computers and provides endpoint data including, processing, memory, utilization, network, logs, etc. Additionally, NinjaRMM’s automation capabilities allow managers to check the entire infrastructure, install patches, etc.
Source: www.pcwdld.com
Best helpdesk software of 2020: for ticketing and support
NinjaRMM is a cloud-based help desk solution that allows you to monitor everything in real-time. The GUI is simple and easy to use, which can make the learning curve in setting up, using, and customizing short and sweet. The developers are also proactively adding additional features, not least to increase the number of available integrations and improving the available toolkit.

Jamf Pro Reviews

10 Best MDM Software: Mobile Device Management Solutions in 2023
Verdict: Jamf Pro is an excellent choice for organizations that use a wide range of solutions and mobile solutions developed by Apple. The MDM tool is suitable for device management in education institutions, businesses, and government organizations, and provides powerful customization features.

Social recommendations and mentions

Based on our record, Jamf Pro seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NinjaOne mentions (0)

We have not tracked any mentions of NinjaOne yet. Tracking of NinjaOne recommendations started around Mar 2021.

Jamf Pro mentions (3)

  • Best Web Sites other than Reddit?
    Go to jamf.com, login with your jamf ID and go to Manage Account. Source: over 2 years ago
  • Implementing MDM and enrolling devices
    I have no idea about MDM for Apple devices, but I've heard about jamf.com before. People also told me that administrating Apple devices is horrible, but I have no personal experience there. Source: over 2 years ago
  • Looking for a Jamf learning course, any suggestions?
    Another great tool is the trainings that are on jamf.com. just create a free account and you'll be able to get them, its everything from basic inventory reports, to package creation and deployment and even scripting courses. Source: over 3 years ago

What are some alternatives?

When comparing NinjaOne and Jamf Pro, you can also consider the following products

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.