AvidXchange
Bill.com
Stampli
Tipalti
webexpenses
Spendesk
Ariba
Armatic
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
At AvidXchange, we build software solutions and dedicated service teams that completely automate your accounts payable and payment process, liberating your AP from the endless paper chase that’s eating up time and money and replacing it with a digital application that provides you with 24/7 on-demand access.
Eliminate paper invoices and streamline approvals from anywhere without losing visibility or control.
Self-manage payments for suppliers you need to pay in-house, while decreasing chances of check fraud.
Make fast and secure payments while reducing processing costs -- backed by the industry's largest supplier network of over 500,000 companies.
Pay suppliers and subcontractors in their preferred payment method with greater visibility into payment status.
With AvidXchange you don’t need to replace your existing accounting software. Instead, our industry-leading tools seamlessly integrate with over 150 of the most popular accounting systems including Oracle NetSuite, Intuit Quickbooks, MRI, Microsoft Dynamics GP, Sage Intaact, Sage 300 and Rent Manager.
AvidXchange FreshdeskNo features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
Bill.com - Bill.com provides ACH payments processing, automates your accounts payable and accounts receivable processes.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Stampli - Interactive Invoice Management. Instant Relief for AP.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Tipalti - Tipalti is a supplier payments automation solution to streamline all phases of the AP and payment management workflow.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!