Software Alternatives, Accelerators & Startups

AvidXchange VS Zendesk

Compare AvidXchange VS Zendesk and see what are their differences

AvidXchange logo AvidXchange

Liberate Your AP

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • AvidXchange Landing page
    Landing page //
    2023-09-09

At AvidXchange, we build software solutions and dedicated service teams that completely automate your accounts payable and payment process, liberating your AP from the endless paper chase that’s eating up time and money and replacing it with a digital application that provides you with 24/7 on-demand access.

Eliminate paper invoices and streamline approvals from anywhere without losing visibility or control.

Self-manage payments for suppliers you need to pay in-house, while decreasing chances of check fraud.

Make fast and secure payments while reducing processing costs -- backed by the industry's largest supplier network of over 500,000 companies.

Pay suppliers and subcontractors in their preferred payment method with greater visibility into payment status.

With AvidXchange you don’t need to replace your existing accounting software. Instead, our industry-leading tools seamlessly integrate with over 150 of the most popular accounting systems including Oracle NetSuite, Intuit Quickbooks, MRI, Microsoft Dynamics GP, Sage Intaact, Sage 300 and Rent Manager.

  • Zendesk Landing page
    Landing page //
    2024-05-06

AvidXchange

Pricing URL
-
$ Details
paid
Release Date
2000 April
Startup details
Country
United States
City
Charlotte
Founder(s)
Chris Tinsley
Employees
1,000 - 1,999

AvidXchange features and specs

  • Integrations: Visit https://www.avidxchange.com/integrations to learn more

Zendesk features and specs

No features have been listed yet.

AvidXchange videos

AvidXchange Demo Webinar - How to Leverage the Top 3 Benefits of Automated Accounts Payable

More videos:

  • Review - AvidXchange Training

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to AvidXchange and Zendesk)
Accounts Payable
100 100%
0% 0
Customer Support
0 0%
100% 100
Accounting
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AvidXchange and Zendesk

AvidXchange Reviews

Best Accounts Payable Software for 2022
Why we like it: AvidXchange has invoice automation software, purchase order software and bill payment software that integrates with over 180 different accounting programs, making it more useful for small businesses that use something other than QuickBooks. There’s also a customer service phone number for live support. A quote-based pricing system and no free trial may make...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AvidXchange mentions (0)

We have not tracked any mentions of AvidXchange yet. Tracking of AvidXchange recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing AvidXchange and Zendesk, you can also consider the following products

Bill.com - Bill.com provides ACH payments processing, automates your accounts payable and accounts receivable processes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Stampli - Interactive Invoice Management. Instant Relief for AP.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Tipalti - Tipalti is a supplier payments automation solution to streamline all phases of the AP and payment management workflow.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!