Software Alternatives, Accelerators & Startups

Batocera.linux VS LiveAgent

Compare Batocera.linux VS LiveAgent and see what are their differences

Batocera.linux logo Batocera.linux

Batocera.linux is an open-source and completely free retro-gaming distribution that can be copied to a USB stick or an SD card with the aim of turning any computer/nano computer into a gaming console during a game or permanently.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Batocera.linux Landing page
    Landing page //
    2022-10-27
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Batocera.linux features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Batocera.linux videos

Turn a USB Flash Drive into a Portable Gaming "System"!

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Batocera.linux and LiveAgent)
Gaming
100 100%
0% 0
Customer Support
0 0%
100% 100
Emulators
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Batocera.linux and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Batocera.linux and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Batocera.linux and LiveAgent

Batocera.linux Reviews

  1. Very difficult to configure.

    While it has the potential to be amazing, like most linux-based options, it falls apart in the area of user experience, with automatic misconfigurations, failure to recognize supported devices and the requirement to SSH into the host system from yet another system (that you may not even have). in order to enter complicated commands just to turn basic supported features on and off. If you do spend a few days getting it to a basic level of functionality, it may be worthwhile, but the problem is that you shouldn't have to. Extra layers of unnecessary complexity seem to have been added simply to maintain that unapproachable aura that most Linux distros have.

    🏁 Competitors: Lakka
    πŸ‘ Pros:    Good UI
    πŸ‘Ž Cons:    Confusing set-up|Complicated configuration|Vague instructions|Automatic mis-configurations|Cannot use standard installation methods|Supported devices require complex configuration

Best Linux Distro for Gaming
Batocera.linux is a lightweight distro that turns your computer into a gaming machine, similar to Lakka. Batocera is arguably better than Lakka considering the number of emulators, and the active community behind Batocera. Although it’s worth trying both distros. It’s still being actively developed, with new emulators and software being added to the distro. Instead of going...
Source: linuxstans.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    πŸ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    πŸ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Batocera.linux seems to be more popular. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Batocera.linux mentions (41)

  • Looking for input setting up emulation machine
    The OS you probably want is Batocera. I have a couple external SSDs that I use to run it on my VCSs, and they're great. It's definitely an easier setup than Windows with Launchbox, and you don't have to deal with licensing, forced updates, and all the other Windows garbage. Source: about 1 year ago
  • So I had an Arcade1UP Partycade modded with 12,000 games. I have no clue how to use this. I can only play a few games. I hope someone knows how to use this?!?
    This subreddit is for the completely free and open-source distribution that you would find at https://batocera.org/ which comes with absolutely no copyrighted ROMs(games). You will only get support here for that and that alone. Unfortunately if you bought a preconfigured system ("unofficial image"), your issues are with the people who sold it to you. Nobody here can help you with anything outside the scope of the... Source: about 1 year ago
  • MiSTer vs Super Nt for my needs?
    Alternatively, since you just built a nice PC, you can take the free options and just software emulate classic systems and run MAME. If you don't have time to set much up, look into a Batocera boot drive https://batocera.org/. Source: about 1 year ago
  • Every fifth Linux gamer plays on Steam Deck!
    I don't think many people have done that, as u/tonymurray was explaining. But to be fair, there are a few other decent gaming-first distros. Someone might want to install ChimeraOS or Batocera, to give a few examples. Others might have bought the Deck to serve as a cheap home computer, and replaced the OS with one that doesn't have a gaming mode (say, Ubuntu, or Manjaro). I think those numbers would be extremely... Source: about 1 year ago
  • Does anyone know what emulator he is using in here? I don’t see any download for retrostation deck?
    You can make your own https://batocera.org/. Source: about 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Batocera.linux and LiveAgent, you can also consider the following products

RetroArch - RetroArch is a frontend for emulators, game engines and media players.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LaunchBox - LaunchBox is a portable, box-art-based games database and launcher for DOSBox, emulators, arcade cabinets, and PC Games. Download it free!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Playnite - Source code generated using layoutit.com

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.