Software Alternatives, Accelerators & Startups

LiveAgent VS Playnite

Compare LiveAgent VS Playnite and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Playnite logo Playnite

Source code generated using layoutit.com
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Playnite Landing page
    Landing page //
    2023-08-05

Playnite

Pricing URL
-
$ Details
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Playnite features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Playnite videos

Checking out the Playnite 5.5 Update and it's damned good

More videos:

  • Review - Is the best Launcher even BETTER? - Playnite 5 Review
  • Review - Playnite games launcher Quick Look and Impressions
  • Demo - Youtube.com

Category Popularity

0-100% (relative to LiveAgent and Playnite)
Customer Support
100 100%
0% 0
Gaming
0 0%
100% 100
Help Desk
100 100%
0% 0
Emulators
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Playnite.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Playnite

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Playnite Reviews

Best Free Game Launcher for Windows PC
Presenting you, Playnite, a game launcher, containing a nice set of features. In this, you can scan the games on your device, get a nice combination of features with a user-friendly UI. You will not only get a launcher but also emulators.
Top 6 best launcher games to launch and organize PC games
This is due to the open source of the project. Playnite has many contributions and so it grows quickly. In addition to the launcher, Playnite also supports many emulators, it can handle retro games effectively.
Source: tipsmake.com

Social recommendations and mentions

Based on our record, Playnite seems to be more popular. It has been mentiond 286 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Playnite mentions (286)

  • I wrote an app for myself to filter my library by HLTB
    I've done something similar before with Playnite (an open-source PC game library manager), which has an HLTB plugin. Source: 7 months ago
  • Tags no longer register and i've finally had it with galaxy 2.0. Any recommended alternatives?
    Playnite: The one with the most features and libraries available via addons and has a lot of options for customization. In my opinion the best one available for this purpose. Source: 7 months ago
  • What tools do I install?
    As for my LGO, the only other app I've installed outside of the standard launcher was Playnite to consolidate all games into one place as Legion Space doesn't detect everything I have installed and I don't want to manage manually adding games to their launcher. Source: 7 months ago
  • Login in to various stores when launching games
    Use playnite instead of the individual launchers. Source: 7 months ago
  • Steam Deck OLED
    Here is where I come in and recommend everyone check out Playnite: https://playnite.link/ When I care about supporting a developer or publisher and they offer their product on their own storefront DRM-free, I will often go there to buy. Or I buy from GoG which takes a smaller cut. Playnite lets me launch my Steam and non-Steam games in a seamless fashion. Steam still does a great job as a game installer/patch... - Source: Hacker News / 8 months ago
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What are some alternatives?

When comparing LiveAgent and Playnite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LaunchBox - LaunchBox is a portable, box-art-based games database and launcher for DOSBox, emulators, arcade cabinets, and PC Games. Download it free!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

RetroArch - RetroArch is a frontend for emulators, game engines and media players.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Batocera.linux - Batocera.linux is an open-source and completely free retro-gaming distribution that can be copied to a USB stick or an SD card with the aim of turning any computer/nano computer into a gaming console during a game or permanently.