Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Playnite seems to be a lot more popular than Freshdesk. While we know about 286 links to Playnite, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've done something similar before with Playnite (an open-source PC game library manager), which has an HLTB plugin. Source: 7 months ago
Playnite: The one with the most features and libraries available via addons and has a lot of options for customization. In my opinion the best one available for this purpose. Source: 7 months ago
As for my LGO, the only other app I've installed outside of the standard launcher was Playnite to consolidate all games into one place as Legion Space doesn't detect everything I have installed and I don't want to manage manually adding games to their launcher. Source: 7 months ago
Use playnite instead of the individual launchers. Source: 7 months ago
Here is where I come in and recommend everyone check out Playnite: https://playnite.link/ When I care about supporting a developer or publisher and they offer their product on their own storefront DRM-free, I will often go there to buy. Or I buy from GoG which takes a smaller cut. Playnite lets me launch my Steam and non-Steam games in a seamless fashion. Steam still does a great job as a game installer/patch... - Source: Hacker News / 8 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
LaunchBox - LaunchBox is a portable, box-art-based games database and launcher for DOSBox, emulators, arcade cabinets, and PC Games. Download it free!
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
RetroArch - RetroArch is a frontend for emulators, game engines and media players.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Batocera.linux - Batocera.linux is an open-source and completely free retro-gaming distribution that can be copied to a USB stick or an SD card with the aim of turning any computer/nano computer into a gaming console during a game or permanently.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!