Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
While it has the potential to be amazing, like most linux-based options, it falls apart in the area of user experience, with automatic misconfigurations, failure to recognize supported devices and the requirement to SSH into the host system from yet another system (that you may not even have). in order to enter complicated commands just to turn basic supported features on and off. If you do spend a few days getting it to a basic level of functionality, it may be worthwhile, but the problem is that you shouldn't have to. Extra layers of unnecessary complexity seem to have been added simply to maintain that unapproachable aura that most Linux distros have.
Based on our record, Batocera.linux should be more popular than Freshdesk. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
The OS you probably want is Batocera. I have a couple external SSDs that I use to run it on my VCSs, and they're great. It's definitely an easier setup than Windows with Launchbox, and you don't have to deal with licensing, forced updates, and all the other Windows garbage. Source: about 1 year ago
This subreddit is for the completely free and open-source distribution that you would find at https://batocera.org/ which comes with absolutely no copyrighted ROMs(games). You will only get support here for that and that alone. Unfortunately if you bought a preconfigured system ("unofficial image"), your issues are with the people who sold it to you. Nobody here can help you with anything outside the scope of the... Source: about 1 year ago
Alternatively, since you just built a nice PC, you can take the free options and just software emulate classic systems and run MAME. If you don't have time to set much up, look into a Batocera boot drive https://batocera.org/. Source: about 1 year ago
I don't think many people have done that, as u/tonymurray was explaining. But to be fair, there are a few other decent gaming-first distros. Someone might want to install ChimeraOS or Batocera, to give a few examples. Others might have bought the Deck to serve as a cheap home computer, and replaced the OS with one that doesn't have a gaming mode (say, Ubuntu, or Manjaro). I think those numbers would be extremely... Source: about 1 year ago
You can make your own https://batocera.org/. Source: about 1 year ago
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