Software Alternatives, Accelerators & Startups

Bear VS LiveAgent

Compare Bear VS LiveAgent and see what are their differences

Bear logo Bear

Bear.app is a note-taking and content writing app that helps you boost productivity with its intuitive tools.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Bear Landing page
    Landing page //
    2023-09-15
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Bear features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Bear videos

No Bear videos yet. You could help us improve this page by suggesting one.

Add video

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Bear and LiveAgent)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
Todos
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Bear and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Bear and LiveAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Bear and LiveAgent

Bear Reviews

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
When Bear users talk about it, the common theme you will hear across all people is Bear’s minimalistic UI. Bear comes with no bells and whistles save for a few formatting options. Bear users can link their notes to each other and sync them across all their apple devices.
Source: clickup.com
The best note-taking apps for collecting your thoughts and data
Bear Markdown Notes is an app for macOS and iOS devices with an excellent interface and selection of features that could make me regret my faithfulness to Android. Even the free version offers a number of tweaks — for example, the header can either be the first sentence of the note or the date and time (or you can leave it empty and put in anything you want). You have a wide...
7 minimalist alternatives to CherryTree
With Bear Pro, you can encrypt individual notes to keep them safe and lock Bear to keep away nosy friends, family, and coworkers. Set a unique password that only you know, use Face/Touch ID to open your notes, and know that your Bear is safe from everyone.
Source: papereditor.app
15 Best Notability Alternatives 2022
Other handy features that Bear provides include an advanced markup editor, rich previews, multiple export options, and smart data recognition for elements like emails, links, and addresses. In terms of pricing, Bear is a very affordable alternative.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Bear seems to be more popular. It has been mentiond 51 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bear mentions (51)

  • Ask HN: How do you stay organized for solo dev?
    Https://bear.app with GitHub flavoured todo lists. - Source: Hacker News / 11 days ago
  • A Day In My Dev Life
    So a couple days ago I was asked to analyze a certain app and provide feedback in terms of UI/UX experience. For that same app today I was asked to inventorize the entire app in terms of features. We probably want to rebuild the app so a good overview of what the app can do now is where we start. I’m a big fan of Notion. I have most of my important documents in there terms of work and life, however when I started... - Source: dev.to / about 1 month ago
  • Ask HN: Apple Notes has jumped the shark, what should I replace it with?
    I'm still happy with Apple Notes for its integration with all of Apple Apps, easy sharing with family members, etc. I have tamed it more as an ephemeral and quick Notes App. The notes that starts there are usually transferred to a more permanent and organized Plain-Text setup[1] (currently guardian-ed by Obsidian). If I had to replace Apple Notes, I'd look at either one of these; - https://simplenote.com -... - Source: Hacker News / 3 months ago
  • How I stay (more) focused with ADHD
    Bear for most of my notes and freeform project planning. - Source: dev.to / 4 months ago
  • Your Favorite Note Taking App
    Long time Bear user for notes. Love it and happily pay the few bucks for premium. Source: 7 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Bear and LiveAgent, you can also consider the following products

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Simplenote - The simplest way to keep notes. Light, clean, and free. Simplenote is now available for iOS, Android, Mac, and the web.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.