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BMC Remedy VS Genesys Cloud

Compare BMC Remedy VS Genesys Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BMC Remedy logo BMC Remedy

IT Service Management Suite

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • BMC Remedy Landing page
    Landing page //
    2023-09-17
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

BMC Remedy videos

+ Add

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to BMC Remedy and Genesys Cloud)

BMC Remedy

Genesys Cloud

HR
100 100%
HR
0% 0
Communication
0 0%
Communication
100% 100
HR Tools
100 100%
HR Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing BMC Remedy and Genesys Cloud, you can also consider the following products

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

isolved - isolved is an employee experience leader, providing intuitive, people-first HCM technology.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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