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BMC Remedy VS Genesys PureConnect

Compare BMC Remedy VS Genesys PureConnect and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BMC Remedy logo BMC Remedy

IT Service Management Suite

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • BMC Remedy Landing page
    Landing page //
    2023-09-17
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

BMC Remedy videos

+ Add

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BMC Remedy and Genesys PureConnect)

BMC Remedy

Genesys PureConnect

HR
100 100%
HR
0% 0
Communication
0 0%
Communication
100% 100
HR Tools
100 100%
HR Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing BMC Remedy and Genesys PureConnect, you can also consider the following products

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

isolved - isolved is an employee experience leader, providing intuitive, people-first HCM technology.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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