Software Alternatives, Accelerators & Startups

BoldDesk VS cPanel

Compare BoldDesk VS cPanel and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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cPanel logo cPanel

With its first-class support and rich feature set, cPanel & WHM has been the web hosting industry's most reliable, intuitive control panel since 1997.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • cPanel Landing page
    Landing page //
    2023-10-18

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

cPanel features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

cPanel videos

Web Hosting & CPanel Guide - How To Easily Upload Your Website

More videos:

  • Review - cPanel Alternative AaPanel Features & Review Free Hosting Panel [Official]
  • Review - WHM/cPanel Review

Category Popularity

0-100% (relative to BoldDesk and cPanel)
Customer Support
100 100%
0% 0
Hosting
0 0%
100% 100
Help Desk
100 100%
0% 0
Control Panels
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and cPanel.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and cPanel. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and cPanel

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

cPanel Reviews

Forget cPanel! 5 Free cPanel Alternatives That Will Manage Your Web Apps
Choosing the right free cPanel alternative requires careful consideration of your specific needs and preferences. By assessing your requirements, considering ease of use, compatibility, community support, performance, security features, customization options, and gathering feedback from other users, you can make an informed decision.
Source: webshanks.com
Explore Top VestaCP Alternative: Find the Perfect Control Panel for Your Hosting Needs
cPanel SoloAdminProPremier$15/mo$27/mo$39/mo$59/moSuited for small businesses, freelancers, or anyone needing just one hosting account.Created for small to mid-level agencies and businesses, application developers, and web designers only needing a few accounts.Optimal for mid-level businesses and large agencies that are growing. Allows for scalability.Created for data...
Source: cyberpanel.net
10 Best cPanel Alternatives and Competitors in 2022 and Beyond
We all know the popularity of cPanel. The simplicity that cPanel offers is the reason why most of the web hosts prefer it. But you should know that there are several other cPanel alternatives and competitors that offer the same functions.
Source: macpost.net
Top cPanel Alternatives worth trying in 2022
Having a perfect cPanel is a pretty difficult job especially when your needs are specific. Not everyone has to go with the obvious choice. Therefore, these cPanel alternatives are here to give you more options to try. Most of them are even free ones. So, try them out and find your perfect cPanel.
Top 8 best CyberPanel Alternatives
Vesta is an open-source website hosting control panel that is a free alternative to CyberPanel. In Vesta, you can manage multiple websites, create and manage email accounts, etc. With its easy-to-read graphs, it simplifies server monitoring. Vesta is also an alternative to cPanel for raspberry pi.

Social recommendations and mentions

Based on our record, cPanel seems to be a lot more popular than BoldDesk. While we know about 20 links to cPanel, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 12 months ago

cPanel mentions (20)

  • How to create a Node.js web server with cPanel
    Welcome to this article, where I guide you on creating your own Node.js Express web server with cPanel. This guide will apply for most domain registrars which offer hosting services with cPanel, such as Namecheap or Hostgator, but for this tutorial, we will be using Spaceship Shared Hosting. - Source: dev.to / 1 day ago
  • The 2024 Web Hosting Report
    This category dates back to the “control panel” era of tools that are still used on shared VM hosts, such as cPanel. These tools automate common functions such as managing authentication, deployment of databases, etc. - Source: dev.to / 4 months ago
  • A few general questions about starting out.
    Most Likely scenario is that your client is using a service with something like cPanel setup. This is where they would get or set-up access credentials for you to then transfer the files via sftp. Essentially the same as copying files onto another hard drive, but over the internet. Source: about 1 year ago
  • Cloud VPS cPanel/WHM
    There is a way. Go to cpanel.net and buy a cPanel Pro for 30 accounts or an admin for 5 accounts or a solo for 1 account only. Source: over 1 year ago
  • What according to u is Easy Linux distribution for hosting sites?
    If you aren't in this to learn a lot, you may want to also consider a web hosting control panel like cPanel (not free), DirectAdmin(not free), webmin + virtualmin (free for multiple sites, virtualmin Pro is not free), Centos webpanel (not FOSS but free for non-Pro), Hestia control panel (FOSS), Plesk Obsidian (not free). Source: over 1 year ago
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What are some alternatives?

When comparing BoldDesk and cPanel, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Plesk - Plesk puts all the automation, security, and technical tools an IT professional needs in one simple and easy to use dashboard.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Webmin - Webmin is a web-based interface for system administration for Unix.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CyberPanel - CyberPanel is web hosting control which is based on OpenLiteSpeed.