BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
No features have been listed yet.
BoldDesk's answer
Better Usability - Our Modern UI can be easy to use for all users.
Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.
Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
BoldDesk's answer
BoldDesk stands out among its competitors for several reasons:
BoldDesk's answer
BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.
Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.
BoldDesk's answer
With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.
BoldDesk's answer
BoldDesk's answer
Based on our record, cPanel seems to be a lot more popular than BoldDesk. While we know about 20 links to cPanel, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 12 months ago
Welcome to this article, where I guide you on creating your own Node.js Express web server with cPanel. This guide will apply for most domain registrars which offer hosting services with cPanel, such as Namecheap or Hostgator, but for this tutorial, we will be using Spaceship Shared Hosting. - Source: dev.to / 1 day ago
This category dates back to the “control panel” era of tools that are still used on shared VM hosts, such as cPanel. These tools automate common functions such as managing authentication, deployment of databases, etc. - Source: dev.to / 4 months ago
Most Likely scenario is that your client is using a service with something like cPanel setup. This is where they would get or set-up access credentials for you to then transfer the files via sftp. Essentially the same as copying files onto another hard drive, but over the internet. Source: about 1 year ago
There is a way. Go to cpanel.net and buy a cPanel Pro for 30 accounts or an admin for 5 accounts or a solo for 1 account only. Source: over 1 year ago
If you aren't in this to learn a lot, you may want to also consider a web hosting control panel like cPanel (not free), DirectAdmin(not free), webmin + virtualmin (free for multiple sites, virtualmin Pro is not free), Centos webpanel (not FOSS but free for non-Pro), Hestia control panel (FOSS), Plesk Obsidian (not free). Source: over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Plesk - Plesk puts all the automation, security, and technical tools an IT professional needs in one simple and easy to use dashboard.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Webmin - Webmin is a web-based interface for system administration for Unix.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
CyberPanel - CyberPanel is web hosting control which is based on OpenLiteSpeed.