Software Alternatives, Accelerators & Startups

BoldDesk VS Plesk

Compare BoldDesk VS Plesk and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Plesk logo Plesk

Plesk puts all the automation, security, and technical tools an IT professional needs in one simple and easy to use dashboard.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Plesk Landing page
    Landing page //
    2023-06-19

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Plesk features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Plesk videos

cPanel vs Plesk Web Hosting Control Panels Compared

More videos:

  • Review - Website, WordPress, multiple Domains Hosting on DigitalOcean with the Plesk Control Panel
  • Review - Plesk Year in Review: 2018

Category Popularity

0-100% (relative to BoldDesk and Plesk)
Customer Support
100 100%
0% 0
Hosting
0 0%
100% 100
Help Desk
100 100%
0% 0
Cloud Computing
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Plesk.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Plesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Plesk

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Plesk Reviews

Explore Top VestaCP Alternative: Find the Perfect Control Panel for Your Hosting Needs
Webmin is a resilient web-based control panel, offering an array of meticulously designed tools to manage diverse functionalities within Linux-based servers. Primarily geared towards Unix-like systems, Webmin provides a notable substitute for Plesk. Through the ease of a web browser, users gain the ability to perform a multitude of tasks – ranging from user account setup to...
Source: cyberpanel.net
10 Best cPanel Alternatives and Competitors in 2022 and Beyond
Whether you are a hosting provider, developer, or an agency, Plesk is for you. With over 100 Plesk extensions, you can get your favorite tools at one-click.
Source: macpost.net
The Best cPanel Alternatives In 2021
Plesk can work with multiple websites and integrates well with WordPress or other CMS platforms. They also offer an extensive plugin library to enhance the feature set and customize the panel. It’s also worth noting that Plesk is owned by the same company that owns cPanel.
Plesk and Other cPanel Alternatives in 2020
Plesk is one of the most popular cPanel alternative in 2020. Plesk is an all-in-one web hosting control panel that lets you set up new websites, new reseller accounts, email accounts, and automate your website management through a web-based interface.
Source: luxhosting.lu
10+ cPanel Alternatives (Free and Paid) With a Winner Solution
Plesk vs. cPanel has always been a popular debate topic on tech forums and fanboys have compared the features and GUI of both options. The real benefit you get while using Plesk is the support for both Docker and Git on Linux. In addition, Plesk supports both Linux and Windows environments.

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 12 months ago

Plesk mentions (0)

We have not tracked any mentions of Plesk yet. Tracking of Plesk recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Plesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

cPanel - With its first-class support and rich feature set, cPanel & WHM has been the web hosting industry's most reliable, intuitive control panel since 1997.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google App Engine - A powerful platform to build web and mobile apps that scale automatically.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Salesforce Platform - Salesforce Platform is a comprehensive PaaS solution that paves the way for the developers to test, build, and mitigate the issues in the cloud application before the final deployment.