BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
No features have been listed yet.
BoldDesk's answer
Better Usability - Our Modern UI can be easy to use for all users.
Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.
Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
BoldDesk's answer
BoldDesk stands out among its competitors for several reasons:
BoldDesk's answer
BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.
Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.
BoldDesk's answer
With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.
BoldDesk's answer
BoldDesk's answer
Based on our record, Jekyll seems to be a lot more popular than BoldDesk. While we know about 182 links to Jekyll, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 12 months ago
Today I decided to try and update the Jekyll theme for this site, Chirpy. If you've watched the blog or gone to this blog's status page you probably noticed it was down for a few hours today. Needless to say, things didn't go as planned. It turns out that the last time I tried to update/recreate the blog site I chose the Chirpy Starter option instead of the Github Fork option, and in trying to update it the whole... - Source: dev.to / about 1 month ago
A basic marketing site built-on Jekyll and hosted via Cloudflare Pages. - Source: dev.to / about 2 months ago
This blog is running on Hugo. It had previously been running on Jekyll. Both these SSGs ship with the ability to create excerpts from your markdown content in 1 line or thereabouts. - Source: dev.to / 4 months ago
We also take a look into static site generators, covering Astro, Nuxt, Hugo, Gatsby, and Jekyll. We take a detailed look into their usability, performance, and community support. - Source: dev.to / 4 months ago
In that case, what we need would be closer to a static site generator (like Gatsby, Hugo, Jekyll). But, static site generators aren't the best choice either because we would have to build a lot of documentation-focused functionality (like versioning, search, and code blocks) ourselves. - Source: dev.to / 5 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Hugo - Hugo is a general-purpose website framework for generating static web pages.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.