Software Alternatives, Accelerators & Startups

BoldDesk VS Jekyll

Compare BoldDesk VS Jekyll and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Jekyll logo Jekyll

Jekyll is a simple, blog aware, static site generator.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Jekyll Landing page
    Landing page //
    2023-01-17

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Jekyll

Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Jekyll features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Jekyll videos

Getting Started With Jekyll, The Static Site Generator

Category Popularity

0-100% (relative to BoldDesk and Jekyll)
Customer Support
100 100%
0% 0
CMS
0 0%
100% 100
Help Desk
100 100%
0% 0
Blogging
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Jekyll.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Jekyll. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Jekyll

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Jekyll Reviews

Best Gitbook Alternatives You Need to Try in 2023
Jekyll is a static site generator often used to create blogs and websites, similar to Gitbook in its ability to generate documentation from markdown files. Jekyll is built in Ruby and is known for its flexibility and ease of use. It also has a large community and a wide variety of plugins and themes available. Jekyll's main advantage is that it is highly customizable,...
Source: www.archbee.com
11 Popular Free And Open Source WordPress CMS alternatives in 2021
Unlike some listed alternatives, Jekyll is also a static site generator so it lays in the same category. It uses Ruby and we would say it's simpler, free, and open-source CMS software.
Source: medevel.com
10 static site generators to watch in 2021
Perhaps most conveniently described as Jekyll implemented with JavaScript rather than Ruby, Eleventy has now moved beyond that while retaining a clear and simple on-ramp, and only shipping to the browser what you tell it too. As with Jekyll and Hugo, no JavaScript frameworks are auto-baked in.
Source: www.netlify.com
Hugo vs Jekyll: an Epic Battle of Static Site Generator Themes
Jekyll isn’t strict with its content location. It expects pages in the root of your site, and will build whatever’s there. Here’s how you might organize these pages in your Jekyll site root:
9 Reasons I Think Craft is the Best CMS on the Market Today
Craft CMS is simple, minimalistic, agile and has every capability a modern CMS framework needs. Over the past ten years we have worked with every CMS you could think of (Wordpress, Drupal, Rails+ActiveAdmin, Ghost, Weebly, DjangoCMS, Jekyll, Joomla, Tumblr, Squarespace, Expression Engine, Statamic, Blogger)… here are the reasons why we’ve landed firmly with Craft as our №1...
Source: hackernoon.com

Social recommendations and mentions

Based on our record, Jekyll seems to be a lot more popular than BoldDesk. While we know about 182 links to Jekyll, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 12 months ago

Jekyll mentions (182)

  • Recovering My Blog with Jekyll and Proxmox
    Today I decided to try and update the Jekyll theme for this site, Chirpy. If you've watched the blog or gone to this blog's status page you probably noticed it was down for a few hours today. Needless to say, things didn't go as planned. It turns out that the last time I tried to update/recreate the blog site I chose the Chirpy Starter option instead of the Github Fork option, and in trying to update it the whole... - Source: dev.to / about 1 month ago
  • On the road to ramen profitability 🍜 💸
    A basic marketing site built-on Jekyll and hosted via Cloudflare Pages. - Source: dev.to / about 2 months ago
  • Creating excerpts in Astro
    This blog is running on Hugo. It had previously been running on Jekyll. Both these SSGs ship with the ability to create excerpts from your markdown content in 1 line or thereabouts. - Source: dev.to / 4 months ago
  • JS Toolbox 2024: Essential Picks for Modern Developers Series Overview
    We also take a look into static site generators, covering Astro, Nuxt, Hugo, Gatsby, and Jekyll. We take a detailed look into their usability, performance, and community support. - Source: dev.to / 4 months ago
  • Starlight vs. Docusaurus for building documentation
    In that case, what we need would be closer to a static site generator (like Gatsby, Hugo, Jekyll). But, static site generators aren't the best choice either because we would have to build a lot of documentation-focused functionality (like versioning, search, and code blocks) ourselves. - Source: dev.to / 5 months ago
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What are some alternatives?

When comparing BoldDesk and Jekyll, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hugo - Hugo is a general-purpose website framework for generating static web pages.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.