BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
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BoldDesk's answer
Better Usability - Our Modern UI can be easy to use for all users.
Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.
Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
BoldDesk's answer
BoldDesk stands out among its competitors for several reasons:
BoldDesk's answer
BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.
Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.
BoldDesk's answer
With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.
BoldDesk's answer
BoldDesk's answer
Based on our record, Hugo seems to be a lot more popular than BoldDesk. While we know about 358 links to Hugo, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 12 months ago
This required me to revisit my Hugo website. I opened up the developer tools in Edge to figure out which section was which to decide where I wanted to place my hit counter. - Source: dev.to / 27 days ago
I am not a front-end web developer, and UI/UX design is not one of my skills. So, rather than fumble around trying to make my resume webpage look good, I decided to use a static website generator. I chose to use Hugo, since they have a lot of templates to choose from. - Source: dev.to / 2 months ago
Hugo Existing themes will get you a website quick, such that you only have to modify color schemes and layouts. - Source: dev.to / about 1 month ago
And last but not least, Netlify, which is the one I use to host this website(for free). Hugo + Netlify is a powerful combination. - Source: dev.to / about 1 month ago
At one point though I realized there is a scaling problem with my build minutes. I knew that golang has considerably faster builds and in my case the easy fix is swapping over to Hugo. - Source: dev.to / about 2 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Jekyll - Jekyll is a simple, blog aware, static site generator.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.