BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
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BoldDesk's answer
Better Usability - Our Modern UI can be easy to use for all users.
Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.
Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
BoldDesk's answer
BoldDesk stands out among its competitors for several reasons:
BoldDesk's answer
BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.
Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.
BoldDesk's answer
With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.
BoldDesk's answer
BoldDesk's answer
Based on our record, Sunsama seems to be a lot more popular than BoldDesk. While we know about 17 links to Sunsama, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 12 months ago
Https://sunsama.com - inbox for Slack I spend a TON of time in Slack. I used to feel distracted by unimportant messages and constantly worried about losing track of important messages. Dispatch helps with both issues: i/ Stopping distraction: it's much easier to separate out the important messages from everything else. I can set rules and filters to route messages into different "Inboxes". e.g. Important, Clients,... - Source: Hacker News / about 1 year ago
Sunsama - My clients use Monday, ClickUp, and Asana. Sunsama lets me pull in tasks from all these apps, my email, calendar, and more to plan out my weekly objectives and daily tasks. Source: about 1 year ago
I've been using Sunsama for a few weeks now. It's not perfect, but it's the best I've found so far. Source: about 1 year ago
I've been using sunsama.com for time blocking and it helps manage the best part of my day. Source: over 1 year ago
My productivity "hack" for 2022 was discovering Sunsama[0] a few weeks ago. I was usually using a single text file from which I was removing done items. The problem was that I then didn't remember all those small things I did that added up to big amounts of time. The feeling of time running away without remembering how is really demotivating. With this, I can see on a calendar view when I did what, it's... - Source: Hacker News / almost 2 years ago
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