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Booking Ninja VS Upserve

Compare Booking Ninja VS Upserve and see what are their differences

DelivApp
Software for managing online ordering, delivery and loyalty for multi-unit restaurants featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Booking Ninja logo Booking Ninja

Booking Ninja allows you to create a free, simple, online reservation tool for your restaurant or cafe.

Upserve logo Upserve

Upserve POS is the industry-leading, cloud-based point-of-sale system used by thousands of restaurants. Upserve delivers you rich and actionable insights that help your business become wildly successful!
  • Booking Ninja Landing page
    Landing page //
    2022-01-19
  • Upserve Landing page
    Landing page //
    2023-08-27

Over 10,000 restaurants use Upserve to manage relationships with more than 57 million active diners, process over $9.9 billion in annual sales, and serve over 36 million meals per month. But don’t take our word for it. Here’s what the Director of Operations at Locals 8 Restaurant Group, Matt Cormier, had to say: “Upserve has, hands down, made me wildly successful. We've grown sales in most locations. We have increased check averages, we've made our staff better sellers, we're flipping tables a little bit faster. In the first three months, we saw an increase in sales of 14%, we saw covers increase by 36% and we also saw guest check average go up 31%. I'd say that's a pretty successful system. Upserve gives me every ounce of data I need to coach and develop my teams.”

Booking Ninja features and specs

  • Yield Management
  • Notifications
  • SMS notifications
  • Table Booking
  • Payments
  • Customizable
  • Live Chat Support

Upserve features and specs

  • Comprehensive Analytics
    Upserve offers in-depth analytics and reporting capabilities that provide restaurant owners with valuable insights into sales performance, customer preferences, and staff efficiency.
  • User-Friendly Interface
    The platform boasts an intuitive and easy-to-navigate interface, making it simple for staff to manage orders, tables, and payments efficiently.
  • Robust Integrations
    Upserve integrates with a wide variety of third-party applications, such as accounting software, online ordering systems, and inventory management tools, allowing for seamless workflow automation.
  • Offline Mode
    The system offers offline capabilities, ensuring that restaurants can continue to process transactions even during internet outages.
  • Customer Loyalty Features
    Built-in loyalty programs help restaurant owners engage customers more effectively and encourage repeat business.

Possible disadvantages of Upserve

  • High Cost
    Upserve's subscription and transaction fees can be relatively high, making it less accessible for smaller restaurants with tight budgets.
  • Complex Initial Setup
    Users have reported that setting up the system can be complex and time-consuming, requiring a substantial initial investment of time and resources.
  • Occasional Software Bugs
    Some users have faced occasional glitches and bugs in the software that can disrupt restaurant operations and require technical support to resolve.
  • Limited Customization
    While the platform offers various features, there is limited scope for customization to meet specific needs or preferences of certain restaurant types.
  • Customer Support Response Time
    Some users have mentioned that the customer support response time can be slower than desired, which can be inconvenient during urgent situations.

Analysis of Booking Ninja

Overall verdict

  • Overall, Booking Ninja is a reliable and effective solution for those seeking a comprehensive booking management system. It offers a range of features that streamline booking processes, improving operational efficiency and customer experience.

Why this product is good

  • Booking Ninja is generally considered a good platform for managing reservations and bookings due to its user-friendly interface, robust features, and efficient customer support. Its ability to integrate with other tools and platforms makes it versatile for various business needs. Additionally, users appreciate its scalability and flexibility, which cater to both small businesses and larger enterprises.

Recommended for

  • Small to medium-sized businesses looking for an intuitive booking system.
  • Enterprises seeking integration capabilities with existing software.
  • Event planners and venues needing a flexible reservation management tool.
  • Customer-facing businesses aiming to enhance their booking and reservation processes.

Booking Ninja videos

+ Add

Booking Ninja Review

Upserve videos

+ Add

Upserve POS Review: Is it the Best?

More videos:

  • Demo - Live iPad Demo: Upserve [Breadcrumb] POS System
  • Review - Meet Upserve POS: A better way to run your restaurant

Category Popularity

0-100% (relative to Booking Ninja and Upserve)

Booking Ninja

Upserve

Restaurant Management
59 59%
Restaurant Management
41% 41
POS
13 13%
POS
87% 87
Online Bookings
100 100%
Online Bookings
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Booking Ninja and Upserve

Booking Ninja Reviews

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Upserve Reviews

Best Restaurant POS Systems For 2019
Upserve is a cloud-based POS that runs on Android and iOS devices and is exclusively mobile. Servers take orders on custom-built Upserve Tableside devices and send orders directly from the floor to the kitchen display system. Meanwhile, the restaurant owner can check on the restaurant remotely using the Upserve Live mobile app. While you will need a good internet connection...
Source: www.merchantmaverick.com

What are some alternatives?

When comparing Booking Ninja and Upserve, you can also consider the following products

OpenTable - Make online restaurant reservations, read restaurant reviews from diners, and earn points towards...

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

Hostme - Reservation, table, waitlist and loyalty management for restaurants

LightSpeed Restaurant - Lightspeed's POS systems, ecommerce and omnichannel solutions are reinventing the customer experience while helping grow your business. Try us today!

resmio - Teste das Reservierungssystem von resmio in deinem Restaurant: ✓ mehr Reservierungen, ✓ Zeitersparnis, ✓ bessere Planbarkeit, ✓ höherer Umsatz.

NCR Aloha POS - Join more than 100,000 restaurants that are powered by NCR restaurant solutions. Fine Dining. Deliver amazing guest experiences like complex multi-course service, custom ordering, check and item splitting, and more. Quick Service. Fast Casual.

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