Burp Suite Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Burp Suite mentions (13)

• OWASP Dependency Check in Node js 🛡️

  In addition, tools such as snyk or burp can be used to control the dependencies of a project. - Source: dev.to / about 13 hours ago

• How do I by pass two step verification?

  Check https://portswigger.net, they have learning material and labs about this topic. Source: over 1 year ago

• I want to make a website with django. What are best courses/syllabus for it?

  I ask about serving websites because understanding how a web server works (very basically) with a browser or any client is a huge step in understanding HTTP, host headers, and even host header attacks (if you're into that sort of thing.. As an aside I did a quick google search and https://portswigger.net/ showed up.. Apparently they have interactive labs and very informative documentation on various attack... Source: almost 2 years ago

• How to get better at CTFs?

  As you are quite new to the hobby, I would definitely recommend you go to portswigger.net academy. They give you a quite thorough understanding in all the fundamentals and they have labs set up where you can practice everything you learn at each step. The best part is you can learn at your own pace and it's all free. Source: almost 2 years ago

• Intercept android app traffic in Burp Suite: From root to hack [ULTIMATE GUIDE for bug hunters]

  Connect your PC (with Burp Suite installed) and Android to the same network. > Note — Here my PC’s IP is 192.168.43.20 and Android’s IP is 192.168.43.180. - Source: dev.to / almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago