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Cherwell IT Asset Management VS Kaseya VSA

Compare Cherwell IT Asset Management VS Kaseya VSA and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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  3. » Reviews
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Cherwell IT Asset Management logo Cherwell IT Asset Management

Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

Kaseya VSA logo Kaseya VSA

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…
  • Cherwell IT Asset Management Landing page
    Landing page //
    2023-05-08
  • Kaseya VSA Landing page
    Landing page //
    2023-05-09

Cherwell IT Asset Management features and specs

  • Comprehensive Integration
    Cherwell IT Asset Management offers seamless integration with other IT service management processes, facilitating a unified management platform that improves overall efficiency.
  • Scalability
    The platform is designed to scale with the organization, accommodating the growing number of assets and users without a significant drop in performance or responsiveness.
  • Customizability
    Users can customize workflows, dashboards, and reports to suit their specific IT asset management needs, allowing for a more tailored approach to managing assets.
  • Automation
    The system provides automation features that streamline routine tasks, reducing manual effort and minimizing the risk of human error in asset management processes.

Possible disadvantages of Cherwell IT Asset Management

  • Complexity for New Users
    The feature-rich platform can be overwhelming for new users, requiring a steep learning curve to fully understand and utilize all functions to their maximum potential.
  • Cost
    The financial investment required for Cherwell's platform might be high for some organizations, especially smaller businesses with limited budgets for IT infrastructure.
  • Implementation Time
    Initial setup and configuration can be time-consuming, requiring careful planning and resources to ensure successful deployment and integration with existing systems.
  • Limited Third-Party Integrations
    While it integrates well with many Cherwell solutions, there may be limited options for integration with third-party applications, potentially restricting the flexibility to use other tools in conjunction with Cherwell.

Kaseya VSA features and specs

  • Comprehensive Remote Monitoring and Management
    Kaseya VSA provides a complete suite of tools for remote monitoring and management, allowing technicians to oversee and manage IT infrastructure remotely, which can greatly enhance efficiency.
  • Automation Capabilities
    The platform offers robust automation features for repetitive tasks such as patch management, software deployment, and monitoring, which can save time and reduce human errors.
  • Scalability
    Kaseya VSA is scalable and can support a variety of enterprise sizes, making it a suitable choice for small businesses as well as large corporations.
  • Integrated Ticketing and Workflow
    The integration of ticketing systems and workflows helps streamline IT service management and enhances communication between IT staff and users.
  • Security Features
    The software includes various security features such as antivirus, anti-malware, and endpoint detection and response capabilities, enhancing the overall security posture of the IT environment.
  • Customizable Dashboards and Reporting
    Kaseya VSA offers customizable dashboards and reporting tools, enabling administrators to tailor their views and reports to focus on the most relevant metrics and data for their operations.

Possible disadvantages of Kaseya VSA

  • Complexity
    Due to its wide range of features and capabilities, Kaseya VSA can be complex to learn and manage, requiring a considerable amount of time to fully understand and utilize.
  • Cost
    Kaseya VSA can be relatively expensive compared to some alternative RMM solutions, which may be a barrier for smaller businesses with limited budgets.
  • Performance Issues
    Some users have reported performance issues, such as slow response times and occasional system crashes, which can affect productivity.
  • Support and Customer Service
    There have been mixed reviews regarding Kaseya’s support and customer service, with some users citing delayed responses and difficulty in resolving issues.
  • Initial Setup Complexity
    The initial setup and configuration of Kaseya VSA can be challenging and time-consuming, requiring a significant level of technical expertise.
  • User Interface
    Some users find the user interface to be outdated and less intuitive compared to more modern RMM solutions, which can affect user experience.

Analysis of Kaseya VSA

Overall verdict

  • Kaseya VSA is generally considered a good option for businesses looking for a robust IT management solution. It offers a wide range of features that cater to the needs of different business sizes and industries. However, some users report a steep learning curve and a need for better customer support. Overall, if the features align with your business needs and you are prepared to invest time in learning the system, it can be a solid choice.

Why this product is good

  • Kaseya VSA is a comprehensive remote monitoring and management (RMM) solution designed for IT professionals and managed service providers (MSPs). It offers a variety of features such as automated IT management, patch management, network monitoring, and endpoint management. The platform is known for its scalability and integration capabilities, allowing businesses to streamline their IT operations efficiently.

Recommended for

    Kaseya VSA is recommended for managed service providers (MSPs) and mid to large-sized organizations that require an extensive IT management system. It is ideal for those who need comprehensive monitoring and automation capabilities and are looking to consolidate their IT operations into a single platform.

Cherwell IT Asset Management videos

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Kaseya VSA videos

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Introducing Kaseya VSA 9.5

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  • Review - Kaseya VSA RMM Vulnerability Exploited For Cryptocurrency Mining Attack... AGAIN!

Category Popularity

0-100% (relative to Cherwell IT Asset Management and Kaseya VSA)

Cherwell IT Asset Management

Kaseya VSA

IT Asset Management
100 100%
IT Asset Management
0% 0
Monitoring Tools
22 22%
Monitoring Tools
78% 78
IT Management
0 0%
IT Management
100% 100
IT Service Management
100 100%
IT Service Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cherwell IT Asset Management and Kaseya VSA

Cherwell IT Asset Management Reviews

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Kaseya VSA Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
Continuum provides the solution for enterprise-grade MSPs. Comodo One is a cloud-hosted solution and is best for small businesses. It is the only solution that is available for free. SolarWinds RMM and Kaseya VSA are best for small to large businesses.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Kaseya is an RMM tool that can monitor a remote network. Kaseya VSA monitors performance metrics such as uptime, CPU, memory, disk space, and more to track the performance of remote hardware. Network discovery catalogs devices throughout your network so you can view them in the Discovered Devices view.
Source: www.comparitech.com
8 Best RMM Software and Tools
Kaseya VSA is another popular RMM software in the MSP market. It is a unified cloud-based RMM solution with a strong emphasis on automation and security. Kaseya VSA can be configured to deploy software automatically, run patches/updates, and even resolve issues. You can also manage vulnerabilities, set control access with 2FA, manage backup & disaster recovery, AV &...
Source: www.pcwdld.com
Top IT Management Software 2021
One of the biggest threats to IT security is human error. How many email phishing attempts does your workplace see each week? Kaseya VSA recently acquired Graphus, so their IT management suite now contains a powerful email security and phishing defense platform. This keeps your network safer from attacks, and it frees up your IT department’s time to focus on other issues.
Source: www.itbusinessedge.com

What are some alternatives?

When comparing Cherwell IT Asset Management and Kaseya VSA, you can also consider the following products

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Alloy Navigator - Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

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