Clickiny
WATI
AiSensy
Interakt.shop
Interakt
BoldDesk
Infobip
Usetiful
Drift
Intercom
Zendesk
Freshdesk
tawk.to
LiveAgent
LiveChat
Crisp Chat
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Clickiny's answer
Clickiny stands out with its customizable WhatsApp chat widget that supports multiple agents and flexible availability schedules. Its powerful editor allows businesses to seamlessly tailor the widget to their brand and customer needs.
Clickiny's answer
A person should choose Clickiny over its competitors due to its highly customizable WhatsApp chat widget, which supports multiple agents and personalized availability schedules, ensuring seamless and efficient customer service. Additionally, its intuitive editor makes it easy to align the widget with a brand's unique style, offering a user-friendly experience tailored to business needs.
Clickiny's answer
The primary audience for Clickiny consists of businesses and organizations seeking to enhance customer engagement through seamless communication on their websites. They are particularly focused on leveraging WhatsApp as a channel for customer support, marketing, or sales and value a customizable, multi-agent chat widget that can accommodate their brand identity and operational requirements.
Clickiny's answer
Clickiny was created to address the growing need for seamless customer communication in an increasingly digital marketplace. As businesses increasingly recognized the importance of WhatsApp for customer engagement, Clickiny was developed to provide a user-friendly solution that integrated WhatsApp directly into their websites. The team focused on creating a highly customizable chat widget that could handle multiple agents and varying availability schedules, making it an ideal tool for organizations looking to enhance their brand’s customer experience with personalized and efficient communication.
Clickiny's answer
Clickiny employs a backend built using Node.js to ensure efficient handling of chat interactions, multi-agent management, and availability scheduling. For data storage and management, it relies on PostgreSQL, providing a reliable and scalable database solution that ensures consistent performance and secure handling of customer and agent data.
Clickiny's answer
Apex Workspace Consultancy
Based on our record, Drift seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: about 3 years ago
WATI - No-code chatbot builder for WhatsApp Business
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
AiSensy - Whatsapp Chatbot, CRM & Marketing
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Interakt.shop - Grow your business using Whatsapp API @ Interakt. All-in-one toolset for businesses to leverage WhatsApp for business growth & marketing.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
