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Cloud Devs VS HelpScout

Compare Cloud Devs VS HelpScout and see what are their differences

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The only IT management platform powered by Action AI™ featured
Contents:
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  2. » Reviews
  3. » Alternatives

Cloud Devs logo Cloud Devs

Hire from our exclusive pool of highly-vetted remote LatAm developers and designers starting from 45usd/ hour.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Cloud Devs CloudDevs landing page
    CloudDevs landing page //
    2023-12-04
  • Cloud Devs CloudDevs Hiring options
    CloudDevs Hiring options //
    2023-12-04
  • Cloud Devs CloudDevs vetting process
    CloudDevs vetting process //
    2023-12-04
  • Cloud Devs CloudDevs how to hire
    CloudDevs how to hire //
    2023-12-04

Hire from our exclusive pool of senior remote LatAm developers and designers

  • HelpScout Landing page
    Landing page //
    2023-07-14

Cloud Devs

Website
clouddevs.com
Pricing URL
Official Cloud Devs Pricing
$ Details
paid Free Trial $45.0 (per hour )
Platforms
Browser
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Cloud Devs features and specs

  • Royalty free images: Yes
  • Tagging: Yes

HelpScout features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Cloud Devs and HelpScout)

Cloud Devs

HelpScout

Work Marketplace
100 100%
Work Marketplace
0% 0
Customer Support
0 0%
Customer Support
100% 100
Freelance Marketplace
100 100%
Freelance Marketplace
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Cloud Devs and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloud Devs and HelpScout

Cloud Devs Reviews

  1. Fine collection of free 3D images

    3D Bay has a wide selection of high-quality 3D images for download. It's completely free to use. Adding to my bookmarks now!

    🏁 Competitors: 3dcart
    👍 Pros:    High quality|Wide range of choices|Royalty-free
    👎 Cons:    More categories should be added
  2. Flexible and reliable

    I've been working with Clouddevs for almost an year now, but it feels like more. It has been a delight to work on many projects, all of them with high-end tech and great people. There is always opportunity to improve and push myself further. I can make my own hours, respecting the clients needs. Never had a delay with payments.

    🏁 Competitors: Toptal
    👍 Pros:    Super fast|Quick response time from developers|Excellent support
  3. Awesome developers.

    Despite not being their usual area of expertize, Cloud devs found a suitable developer quickly and ensured the project could be completed to a high standard. They worked remotely, maintaining regular contact and meeting in-person monthly to ensure all goals aligned.

    🏁 Competitors: Toptal
    👍 Pros:    Quality|Quick response time from developers|Best customer service

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Cloud Devs should be more popular than HelpScout. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cloud Devs mentions (13)

View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Cloud Devs and HelpScout, you can also consider the following products

Lemon.io - Lemon.io is a community of vetted offshore developers for startups.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Andela - Hire developers from Africa to code for your startup

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Toptal - Hire the Top 3% of Freelance Talent®. Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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