Software Alternatives, Accelerators & Startups

Codementor VS HelpScout

Compare Codementor VS HelpScout and see what are their differences

Codementor logo Codementor

“Instant help from expert developers. Codementor is your instant 1:1 expert mentor helping you in real time.”

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Codementor Landing page
    Landing page //
    2022-10-04
  • HelpScout Landing page
    Landing page //
    2023-07-14

Codementor videos

Codementor.io Review: Does it Work? Learn to Code - AngelKings.com

More videos:

  • Tutorial - Codementor-How to Start Your First Session

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Codementor and HelpScout)
Freelance Marketplace
100 100%
0% 0
Customer Support
0 0%
100% 100
Work Marketplace
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Codementor and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Codementor and HelpScout

Codementor Reviews

We have no reviews of Codementor yet.
Be the first one to post

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Codementor should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Codementor mentions (4)

  • Ask HN: Ways to make side income as a SWE?
    Depending on your experience level, I would fully recommend https://codementor.io You will need to qualify (there's a couple small tests and I think a short interview) but then you'll be able to one-on-one live code with someone, there are full "freelance projects" available, code reviews, etc. One downside: it has gotten a bit more popular over the years, so if you want to be selected for a gig you'll need to be... - Source: Hacker News / 8 months ago
  • List of 20 companies that you can consider for hiring remote React developers:
    CodementorX - https://codementor.io/ CodementorX is a platform that helps businesses find and hire top software engineers for projects of all sizes. They have a network of React developers available for remote work. - Source: dev.to / over 1 year ago
  • Ask HN: Paying for Single Coding Questions Answers
    This is pretty much what I do as a contractor. The majority of my clients are teams of 2 or 3 developers that need guidance from someone more experienced. I also work with solo developers in your position. There are a bunch of ways that I find my clients, or they find me. Most of these contracts have started with people that found jobs after attending a Bootcamp that I provide part time mentorship for. I have also... - Source: Hacker News / almost 2 years ago
  • Observations and Experiences Earning Money Through Codementor
    I don't remember when I started following Sunil on Twitter. He's a developer who — apart from his day job — invests a lot of time in curating development resources in Twitter threads. He has a significantly large Twitter following. He spends a lot of free time freelancing. He also writes ebooks about developer platforms, passive income generation, freelancing, his developer experiences, how to become a better... - Source: dev.to / about 3 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Codementor and HelpScout, you can also consider the following products

Andela - Hire developers from Africa to code for your startup

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lemon.io - Lemon.io is a community of vetted offshore developers for startups.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cloud Devs - Hire from our exclusive pool of highly-vetted remote LatAm developers and designers starting from 45usd/ hour.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!