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ConnectWise Automate VS ManageEngine Desktop Central MSP

Compare ConnectWise Automate VS ManageEngine Desktop Central MSP and see what are their differences

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  3. » Reviews
  4. » Alternatives

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

ManageEngine Desktop Central MSP logo ManageEngine Desktop Central MSP

A comprehensive endpoint management solution for managed service providers
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12
  • ManageEngine Desktop Central MSP Landing page
    Landing page //
    2023-02-02

Desktop Central MSP is comprehensive endpoint management software that helps managed service providers (MSPs) efficiently handle their clients' desktops, servers, laptops, and mobile devices from a central location. It enables MSPs to systematically manage and cater to organizations of all sizes.

ConnectWise Automate

Website
connectwise.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

ManageEngine Desktop Central MSP

Website
manageengine.com
Pricing URL
Official ManageEngine Desktop Central MSP Pricing
$ Details
freemium
Platforms
Windows Android Web iOS Mac OSX Linux iPhone Chrome OS Windows Phone AWS VMWare
Edit details

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

ManageEngine Desktop Central MSP features and specs

  • Analytics and Reporting
  • Patch Management
  • Billing
  • Customizable
  • Dashboards & visualizations
  • Easy to Set-up and use
  • Free Trial
  • Inventory Managment
  • Integrations
  • Application management
  • Live Chat Support
  • Mobile Apps
  • Asset Management
  • Role Based Access Control
  • Remote Desktop Access
  • Remote Control

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

ManageEngine Desktop Central MSP videos

No ManageEngine Desktop Central MSP videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to ConnectWise Automate and ManageEngine Desktop Central MSP)

ConnectWise Automate

ManageEngine Desktop Central MSP

Monitoring Tools
95 95%
Monitoring Tools
5% 5
IT Management
96 96%
IT Management
4% 4
Project Management
100 100%
Project Management
0% 0
MSP
0 0%
MSP
100% 100

User comments

Share your experience with using ConnectWise Automate and ManageEngine Desktop Central MSP. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConnectWise Automate and ManageEngine Desktop Central MSP

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

ManageEngine Desktop Central MSP Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com

What are some alternatives?

When comparing ConnectWise Automate and ManageEngine Desktop Central MSP, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

SmartDeploy - SmartDeploy is hardware-independent imaging software that replaces traditional disk imaging software with single image management and pre-built drivers packs.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Symantec Solutions For Small Business - Protect Your Business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds MSP Manager - SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.

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