SolarWinds MSP Manager

Website

n-able.com

Pricing URL

-

$ Details

-

Platforms

-

Categories

#Monitoring Tools #IT Management #MSP #Remote Monitoring And Management

ManageEngine Desktop Central MSP

Website

manageengine.com

Pricing URL

Official ManageEngine Desktop Central MSP Pricing

$ Details

freemium

Platforms

Windows Android Web iOS Mac OSX Linux iPhone Chrome OS Windows Phone AWS VMWare

Categories

#Monitoring Tools #Remote Monitoring And Management #IT Management #MSP

SolarWinds MSP Manager features and specs

• Ease of Use
  SolarWinds MSP Manager features an intuitive interface, making it straightforward for users to navigate and manage their tasks efficiently without a steep learning curve.
• Ticket Management
  The platform offers robust ticket management capabilities, allowing MSPs to track, prioritize, and resolve customer issues effectively.
• Integration Capabilities
  It integrates seamlessly with other tools and platforms, improving overall workflow and data synchronization across various services.
• Mobile App
  The mobile application allows technicians to access the system and complete tasks on-the-go, enhancing flexibility and productivity.
• Reporting Features
  Comprehensive reporting features enable detailed insights into business performance, helping MSPs make data-driven decisions.
• Customer Management
  Efficient customer management tools help in maintaining and tracking client information, ensuring quality customer service.

Possible disadvantages of SolarWinds MSP Manager

• Limited Customization
  Some users might find the customization options lacking, with limited scope to tailor the platform to specific business needs.
• Price
  The cost of subscribing to SolarWinds MSP Manager can be prohibitive for smaller MSPs or those with tighter budgets.
• Performance Issues
  There have been occasional reports of performance issues, such as slow loading times, which can affect productivity.
• Learning Curve for Advanced Features
  While the basic interface is user-friendly, mastering more advanced features may require a learning period and potentially additional training.
• Support Quality
  Some users have reported that customer support can be slow to respond and not always helpful in resolving complex issues.

ManageEngine Desktop Central MSP features and specs

• Analytics and Reporting
• Patch Management
• Billing
• Customizable
• Dashboards & visualizations
• Easy to Set-up and use
• Free Trial
• Inventory Managment
• Integrations
• Application management
• Live Chat Support
• Mobile Apps
• Asset Management
• Role Based Access Control
• Remote Desktop Access
• Remote Control

SolarWinds MSP Manager

No ManageEngine Desktop Central MSP videos yet. You could help us improve this page by suggesting one.

Add video