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CosmoLex VS Zendesk Support

Compare CosmoLex VS Zendesk Support and see what are their differences

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CosmoLex logo CosmoLex

A law practice management software, integrated web / cloud-based legal practice management solution or case management software for attorneys and law firms

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • CosmoLex Landing page
    Landing page //
    2023-05-12
Not present

CosmoLex videos

+ Add

CosmoLex Review Video

More videos:

  • Review - CosmoLex Full Overview Video
  • Review - CosmoLex Overview Video

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to CosmoLex and Zendesk Support)

CosmoLex

Zendesk Support

Legal Practice Management
100 100%
Legal Practice Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Legal
100 100%
Legal
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CosmoLex and Zendesk Support

CosmoLex Reviews

Top Alternative to CosmoLex: Leading Law Practice Management Software Solution
CosmoLex pricing is high in comparison to CaseFox. CosmoLex is an accounting and legal management software that costs $89 USD per user/month. The pricing of this software can be little much for most of the firms and professionals. Not just that, CosmoLex also offers some add-on at extra cost which will make software a little more expensive. Firms can additionally get...
Source: weblyword.com

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing CosmoLex and Zendesk Support, you can also consider the following products

PracticePanther - PracticePanther offers CRM, invoicing, time tracking and communication solutions for law firms.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MyCase - Practice More, Manage Less.

Zoho Desk - Industry's first context-aware Helpdesk Software

Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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