Software Alternatives, Accelerators & Startups

Cover Your Tracks VS LiveAgent

Compare Cover Your Tracks VS LiveAgent and see what are their differences

Cover Your Tracks logo Cover Your Tracks

Cover Your Tracks is a website that comes with an agile approach for the users to test the privacy of add-ons with best-in-class tools and techniques with complete online support.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Cover Your Tracks Landing page
    Landing page //
    2022-02-05
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Cover Your Tracks features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Cover Your Tracks videos

Cover Your Tracks -- A New Series About Dream Cover Art Collabs

More videos:

  • Review - COVER YOUR TRACKS: KTLYN x ALLBLCK
  • Review - COVER YOUR TRACKS: Serayah x Raven B. Varona

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Cover Your Tracks and LiveAgent)
Security & Privacy
100 100%
0% 0
Customer Support
0 0%
100% 100
Software Marketplace
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Cover Your Tracks and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cover Your Tracks and LiveAgent

Cover Your Tracks Reviews

We have no reviews of Cover Your Tracks yet.
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LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Cover Your Tracks seems to be more popular. It has been mentiond 251 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cover Your Tracks mentions (251)

  • Mozilla Drops Onerep After CEO Admits to Running People-Search Networks
    Go here and see for yourself: https://coveryourtracks.eff.org. - Source: Hacker News / 3 months ago
  • The /unblock API from Browserless: dodging bot detection as a service
    I'm sure that happens, but I haven't done any work with gyro data myself. There's similar logic for mouse cursor movements, there are libraries out there that will generate a natural looking curve that moves the cursor from one position to another, with imperfections that emulate human hand movement. > Why do we even need an actual device? We can emulate if we even need to and set our headers to look like we're... - Source: Hacker News / 4 months ago
  • Kagi search reached 20k paying members
    Unfortunately, your fingerprint is more than likely unique either way: https://coveryourtracks.eff.org/. - Source: Hacker News / 5 months ago
  • Google Is Tracking You Even in Incognito Mode, New Disclaimer Is Up
    Visit EFF's Panopticlick to learn more. https://coveryourtracks.eff.org/. - Source: Hacker News / 5 months ago
  • 48,000 companies sent Facebook data on a single person
    You are. Compare the fingerprints of your two browsers: https://amiunique.org, https://coveryourtracks.eff.org. Very likely, the fingerprints are very similar. For anonymity, use Tor. - Source: Hacker News / 5 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Cover Your Tracks and LiveAgent, you can also consider the following products

privacytools.io - You are being watched.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BrowserLeaks.com - BrowserLeaks.com is a website that checks how much private information your web browser is leaking...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DNS leak test - Test your connection for DNS leaks.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.