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DeskAlerts VS Jira Service Desk

Compare DeskAlerts VS Jira Service Desk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

DeskAlerts logo DeskAlerts

Send alerts to any corporate device: PCs, phones, tablets, etc.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • DeskAlerts Landing page
    Landing page //
    2023-10-19

What's DeskAlerts Alerting Software?

DeskAlerts Alerting Software is a special system that allows for the transmission of information to a large number of people effectively and guarantees to catch the attention of receivers without causing any disturbances. This powerful tool lets you quickly communicate with everyone in your workplace about current or planned tasks, taking pressure off your IT department or help desk without relying on email.

You can instantly tell who has seen and read your messages and gather statistics that you can use to demonstrate your communication efforts.

The high visibility combined with our 100% open rate guarantee means you can be sure your employees get the message and it won't be skipped or ignored.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

DeskAlerts

Website
alert-software.com
Pricing URL
Official DeskAlerts Pricing
$ Details
Free Trial
Platforms
Windows Android iOS Mac OSX Web Browser Google Chrome Internet Explorer Safari Edge Apple Watch REST API
Release Date
2006 January
Edit details

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

DeskAlerts features and specs

  • Desktop Notification: Yes
  • Desktop ticker: Yes
  • Digital Signature: Yes
  • Login Screen Alert: Yes
  • Corporate Wallpaper: Yes
  • Corporate Screensaver: Yes
  • Mobile App: Yes
  • SMS notifications: Yes
  • Surveys: Yes
  • Polls & Quizzes: Yes
  • Integration APIs: Yes
  • RSS Feeds: Yes
  • Email notifications: Yes
  • Customizable: Yes

Jira Service Desk features and specs

No features have been listed yet.

DeskAlerts videos

+ Add

Overview of DeskAlerts Software

More videos:

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to DeskAlerts and Jira Service Desk)

DeskAlerts

Jira Service Desk

Enterprise Communication
100 100%
Enterprise Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Communication
100 100%
Communication
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeskAlerts and Jira Service Desk

DeskAlerts Reviews

We have no reviews of DeskAlerts yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing DeskAlerts and Jira Service Desk, you can also consider the following products

Owlead - Grow your Twitter with valuable followers, effortless

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SE Ranking - All-in-One cloud-based SEO software for agencies, marketing teams and webmasters

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SEMRush - All-in-one Marketing Toolkit for digital marketing professionals.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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