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DialogTech VS Hubspot Service Hub

Compare DialogTech VS Hubspot Service Hub and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

DialogTech logo DialogTech

DialogTech is an end-to-end call attribution and conversion platform.

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
  • DialogTech Landing page
    Landing page //
    2021-12-20
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22

DialogTech

Website
dialogtech.com
Pricing URL
-
Release Date
2005 January
Startup details
Country
United States
State
Illinois
City
Chicago
Founder(s)
Irv Shapiro
Employees
100 - 249
Edit details

Hubspot Service Hub

Website
hubspot.com
Pricing URL
Official Hubspot Service Hub Pricing
Release Date
-
Edit details

DialogTech videos

+ Add

Introducing DialogTech, The Global Leader in Call Analytics and Automation

More videos:

  • Review - I Can Do THAT with DialogTech?! 8 Reports You Aren't Using That Will Transform Your ROI
  • Review - Whiteboard Wisdom: How DialogTech Solved the Call Tracking Dilemma

Hubspot Service Hub videos

+ Add

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Category Popularity

0-100% (relative to DialogTech and Hubspot Service Hub)

DialogTech

Hubspot Service Hub

CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using DialogTech and Hubspot Service Hub. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DialogTech and Hubspot Service Hub

DialogTech Reviews

Best Call Center Software: The Complete List (2020 Update)
DialogTech offers industry-leading call tracking with AI-powered conversation analytics. DialogTech helps businesses drive growth by making calls as measurable and optimizable as clicks. It can integrate calls with martech stack which can optimize for the entire customer journey by passing call data to the CRM, digital marketing tools, and ad platforms.
Source: biz30.timedoctor.com

Hubspot Service Hub Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
HubSpot Service Hub is a cloud-based customer platform for growing businesses. It provides a suite of tools for inbound marketing, sales, and customer service with the goal of helping businesses attract, engage, and delight customers.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Salesforce also provides a help desk product. Like HubSpot Service Hub, picking up the Salesforce help desk is an option if you already use its CRM or marketing products.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
HubSpot Service Hub has been described as “not very user-friendly.” It also has disjointed workflows with support tickets and inbox threads needing to be closed independently of each other. HubSpot Service Desk has a free option so you can try out its help desk and ticketing software yourself.
Source: www.zendesk.com
11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

What are some alternatives?

When comparing DialogTech and Hubspot Service Hub, you can also consider the following products

Invoca - Call tracking & analytics software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Marchex - Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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