Software Alternatives, Accelerators & Startups

Dovetail VS Touchpoint

Compare Dovetail VS Touchpoint and see what are their differences

Dovetail logo Dovetail

Mobile Cloud-Based Dental Software

Touchpoint logo Touchpoint

Touchpoint is the all-in-one customer engagement software that connects your sales, support, and marketing activities across multiple channels
  • Dovetail Landing page
    Landing page //
    2023-09-27
  • Touchpoint Landing page
    Landing page //
    2023-02-23

The Touchpoint Suite plan includes all the customer service, marketing, and sales tools you need to grow your business successfully. Unify every step of the customer journey, from consideration to support, with a powerful CRM designed for medium and small businesses.

Touchpoint

$ Details
paid Free Trial $39.9 / Monthly (per user)
Platforms
Mac OSX Windows
Release Date
2023 November

Dovetail features and specs

No features have been listed yet.

Touchpoint features and specs

  • Touchpoint Serve: Ticketing and shared inboxes, Omnichannel messenger, Livechat, Virtual call center, 2-way SMS, feedback surveys
  • Touchpoint Sell: Leads & deals management, Sales pipelines, Sales automation, Calendars, Reminders, 360-degree contact view
  • Touchpoint Promote: Email campaigns, SMS campaigns, Visual campaign builder, 1000+ templates, Message personalization, A/B testing, Automation workflows

Dovetail videos

Barrell Dovetail Whiskey Review! Breaking the seal episode #58

More videos:

  • Review - Barrell Dovetail Review
  • Review - Barrell Dovetail Review

Touchpoint videos

Reduce Your Stress by 70%?! Touchpoints Review: Reduce Stress and Anxiety with Touch Points Calm

More videos:

  • Review - Touchpoint Review
  • Review - TouchPoints Review: Scam or Legit?

Category Popularity

0-100% (relative to Dovetail and Touchpoint)
User Experience
100 100%
0% 0
Church Management
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Marketing Platform
0 0%
100% 100

User comments

Share your experience with using Dovetail and Touchpoint. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Dovetail seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dovetail mentions (14)

  • How to store customer interviews
    Most of my friends at Canva and Atlassian swear by Dovetail (dovetail.com) which was pretty much built for this workflow. Source: 7 months ago
  • The Best Marketing Research Tools I've Found - A post going for the 2024 AI era
    2 - DoveTail: Qual study tool; really love this one and it has a lot of features. Auto-transcription, sentiment analysis, and customizable data organization to streamline research analysis. Source: 7 months ago
  • Interview coding software
    Dovetail. We have played with this for our studies and really like it, it creates video clips out of your time stamps. https://dovetail.com/. Source: about 1 year ago
  • I tried to describe how you can use a digital whiteboard (e.g., Miro, Mural, FigJam) to tag user interviews. The main advantage is that you can quickly categorize things visually in at least three different ways, which seems useful. Any comments, shared experience, or suggestions?
    Nice way to visualize your research. There is also an app called Dovetail where you can also tag and organize findings. Source: over 1 year ago
  • Research Repositories - what are you using?
    Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: about 2 years ago
View more

Touchpoint mentions (0)

We have not tracked any mentions of Touchpoint yet. Tracking of Touchpoint recommendations started around Feb 2023.

What are some alternatives?

When comparing Dovetail and Touchpoint, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Church Windows - Web based and hosted management software for churches

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

ChurchTrac - ChurchTrac is a church database for keeping track of people, groups and attendance, calendar and...

EnjoyHQ - A customer research platform for product teams

PowerChurch - PowerChurch allows you to maintain Membership, Contributions, Accounting, Event Scheduling, and...