Software Alternatives, Accelerators & Startups

Drift VS Syncro

Compare Drift VS Syncro and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Drift logo Drift

A messaging app that helps you grow your business.

Syncro logo Syncro

Syncro is a fully-armed PSA + RMM + Remote platform designed specifically for MSPs.
  • Drift Landing page
    Landing page //
    2023-10-23
  • Syncro Landing page
    Landing page //
    2023-05-21

Drift

Website
drift.com
Release Date
2015 January
Startup details
Country
United States
City
Boston
Founder(s)
David Cancel
Employees
250 - 499

Drift features and specs

  • Real-time Customer Engagement
    Drift allows you to engage with website visitors in real-time through live chat, helping to convert leads faster and improving customer service.
  • AI-Powered Chatbots
    Drift provides AI-powered chatbots that can handle basic customer inquiries and route them to the appropriate representative, saving time and resources.
  • Advanced Analytics
    Drift offers comprehensive analytics tools to track chat performance, customer behavior, and conversion rates, which helps businesses make informed decisions.
  • Integration Capabilities
    Drift integrates well with popular CRM systems, marketing tools, and other third-party applications, enhancing overall workflow and data synchronization.
  • Customizable Chat Widgets
    Drift provides customizable chat widgets that can be tailored to match the branding and specific needs of your website, offering a cohesive user experience.

Possible disadvantages of Drift

  • Cost
    Drift can be relatively expensive compared to other live chat solutions, making it less accessible for small businesses or startups with limited budgets.
  • Complexity
    The platform has a steep learning curve, especially for those who are not tech-savvy, which can make the initial setup and usage challenging.
  • Limited Features in Free Plan
    The free version of Drift offers limited features, which may not meet the needs of businesses looking for more advanced functionalities.
  • Performance Issues
    Some users have reported occasional performance issues, such as lagging or downtime, which can disrupt customer engagement efforts.
  • Over-Reliance on Automation
    While AI-powered chatbots are a significant advantage, an over-reliance on them can sometimes lead to a lack of personal touch, potentially alienating customers.

Syncro features and specs

No features have been listed yet.

Drift videos

Drift Review | Adam LZ's 240sx

More videos:

  • Review - THE BEST CAR I'VE EVER DRIFTED! 489Whp C6 Corvette Drift Review
  • Review - YouTubers Drift Crashes

Syncro videos

Syncro Overview Video

More videos:

  • Review - Volkswagen T3 Syncro - I Bought One | Lloyd Tulloch
  • Review - Straton Returns! A Review Of The Syncro - Ultra Cool Affordable Racing Automatic & Quartz Watches

Category Popularity

0-100% (relative to Drift and Syncro)
Customer Support
100 100%
0% 0
IT Management
0 0%
100% 100
CRM
100 100%
0% 0
MSP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drift and Syncro

Drift Reviews

Top 14 AI Lead Generation Software & Tools: A Detailed Comparison
CIENCE offers a complete lead generation solution, combining human expertise with AI-driven tools like MemoryAI for multi-threaded outreach—something tools like Instantly.ai or Copilot.ai lack. Unlike Seamless.ai, which focuses on contact discovery, or Drift, limited to conversational AI, CIENCE covers the full process, from outreach to appointment setting.
Source: www.cience.com
10 best Manychat alternatives in 2024 (free & paid)
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.
Source: chatfuel.com
12 Best Free Chrome Screen Recorder with audio 2022
Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.
The 36 Best Marketing Automation Tools to Use in 2020
Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, they’ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...
Source: encharge.io

Syncro Reviews

We have no reviews of Syncro yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Syncro should be more popular than Drift. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drift mentions (1)

  • Why is google chrome bypassing my firewall?
    I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 4 years ago

Syncro mentions (6)

  • Looking for an affordable ticketing system with + RMM
    Check out syncromsp.com It works wonders for us. You can set up auto ticket rules based on rules so if you get your voicemails via email, you can forward them to synco and it'll generate tickets. It's got everything else you're asking for too including teams, hippa compliance. Pricing is per technician and not per device, so very affordable. It offers a lot for the price. Source: over 3 years ago
  • Please help Remotely stay free and open-source by convincing Syncro to release any claims of ownership
    I'm the developer of an open-source project called Remotely (https://github.com/lucent-sea/remotely). I'm also an ex-employee of Syncro (https://syncromsp.com/). This post is a request for help to convince Syncro to relinquish any claims they may have over my project, due to ambiguous language in their employment contract. Source: over 3 years ago
  • When will Syncro move away from FB page as official Syncro Community?
    Not everyone is glued to the FB, and being a B2B vendor, perhaps it's time to consider bringing forums/community under syncromsp.com domain? Source: over 3 years ago
  • RRM Solutions?
    I currently don't use a RMM but some of my friends use Syncro. https://syncromsp.com/ and love it. Not sure if it fits your needs or not but worth a look. Source: over 3 years ago
  • SaaS Combination for Asset-Management and RMM
    Syncromsp.com - You can add devices without the agent. Source: over 3 years ago
View more

What are some alternatives?

When comparing Drift and Syncro, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .