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Dynatrace VS klink.cloud

Compare Dynatrace VS klink.cloud and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Dynatrace logo Dynatrace

Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

klink.cloud logo klink.cloud

Streamline Customer Communication with Single Unified Platform
  • Dynatrace Landing page
    Landing page //
    2023-01-14
  • klink.cloud Unified Inbox
    Unified Inbox //
    2024-06-16
  • klink.cloud Cloud-based Calling with Full Telephony
    Cloud-based Calling with Full Telephony //
    2024-06-16
  • klink.cloud
    Image date //
    2024-07-03
  • klink.cloud
    Image date //
    2024-07-03
  • klink.cloud
    Image date //
    2024-07-03
  • klink.cloud
    Image date //
    2024-07-03

We are cloud communication platform provider that simplifies and streamlines operations for contact center teams, helping them to achieve 100% customer satisfaction with exceptional customer experiences

Dynatrace

Website
dynatrace.com
Pricing URL
Official Dynatrace Pricing
$ Details
-
Release Date
-
Edit details

klink.cloud

Website
klink.cloud
Pricing URL
Official klink.cloud Pricing
$ Details
Free Trial $14.99 / Monthly (2 Agent Seats, 15,000 Message Monthly, Unlimited Contacts)
Release Date
2023 January
Startup details
Country
Singapore
State
Singapore
Founder(s)
Zin Ko Oo
Employees
20 - 49
Edit details

Dynatrace features and specs

No features have been listed yet.

klink.cloud features and specs

  • Call Notes and Call Tags : In order to properly collect customer query, customer can write down notes and create Tags. These data can be review by supervisor or any other team members for future calls in order to provide personlized customer experiences.
  • Automatically Open Customer Profile: When you Answer the call, it will automatically open customer profile. You can see all previous customer call history, ticket history, & all CRM Contact Details in single page.
  • Reporting: Agent Call Statistics Agent Call Activity Trunk Activity, Queue AVG Waiting & Talking Time Queue Performance Agent Missed Call Activity Agent Call Summary Satisfaction Survey Agent Status Report CX Interaction Log
  • Integration: Social Media Channel, Ecommerce Marketplace and CRM

Dynatrace videos

+ Add

Dynatrace Demo - 5 minute getting started overview

More videos:

  • Review - How Dynatrace Works
  • Review - Dynatrace Year 2016 In Review

klink.cloud videos

+ Add

Quick Demo

More videos:

  • Demo - klink.cloud - Omnichannel Customer Engagement Platform

Category Popularity

0-100% (relative to Dynatrace and klink.cloud)

Dynatrace

klink.cloud

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Log Management
100 100%
Log Management
0% 0
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using Dynatrace and klink.cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dynatrace and klink.cloud

Dynatrace Reviews

Top 10 Grafana Alternatives in 2024
Dynatrace is a unified observability and security platform with amazing application management capabilities.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
Dynatrace is a comprehensive observability and application performance management (APM) platform designed for monitoring that can be used as a Grafana alternative. It offers a wide range of features and capabilities to monitor, diagnose, and optimize application performance in complex, dynamic environments.
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
Dynatrace is great for big businesses looking for enterprise-level monitoring. It’s great for providing essential business metrics across numerous digital platforms, and even implements casual AI to help automate complex workflows.
Source: sematext.com
5 Best DevSecOps Tools in 2023
There are many platforms that can be utilized for monitoring and alerting. Some examples are New Relic, Datadog, AWS CloudWatch, Sentry, Dynatrace, and others. Again, these providers each have pros and cons related to pricing, offering, ad vendor lock-in. So research the options to see what may possibly be best for a given situation.
Source: devopsauthority.tech
The Top 10 Website Session Recording Tools for 2022
The Dynatrace session recording software allows you to capture every contact a customer has with your website. Dynatrace has a session replay interface that offers perceptions into the actions of your customers. With the support of these insights, you can produce flawless user experiences while also unifying business and IT. You can easily discover, troubleshoot, and fix...
Source: siterecording.com

klink.cloud Reviews

We have no reviews of klink.cloud yet.
Be the first one to post

What are some alternatives?

When comparing Dynatrace and klink.cloud, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AppDynamics - Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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