Software Alternatives, Accelerators & Startups
Register | Login

Dyte.io VS HelpScout

Compare Dyte.io VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Dyte.io logo Dyte.io

Integrate live video calling into your product within minutes

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Dyte.io Landing page
    Landing page //
    2023-03-08

Dyte lets you build seamless and fully customizable live video experiences with its video and audio SDKs. Integrate dynamic, secure, and high quality live video in less than 5 mins. With super fast implementation, battle tested infrastructure, and 24*7 live technical support, Dyte is all you need for your video infrastructure.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Dyte.io

Website
dyte.io
Pricing URL
Official Dyte.io Pricing
$ Details
freemium $0.04 (per 10 participant minute)
Platforms
JavaScript Kotlin Swift React Native ReactJS Flutter Angular Android
Release Date
2020 September
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Dyte.io features and specs

  • HD Quality Video: Yes
  • Chat: Yes
  • Polls: Yes
  • Breakout Rooms: Yes
  • Whiteboard: Yes
  • Plugins: Yes
  • Virtual Background: Yes
  • HLS/RTMP Streaming: Yes
  • Auto Reconnect: Yes
  • Free Call Analytics: Yes
  • Free Support: Yes

HelpScout features and specs

No features have been listed yet.

Dyte.io videos

+ Add

Dyte Video SDK Demo

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Dyte.io and HelpScout)

Dyte.io

HelpScout

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Video API
100 100%
Video API
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Dyte.io and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Dyte.io and HelpScout

Dyte.io Reviews

We have no reviews of Dyte.io yet.
Be the first one to post

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Dyte.io should be more popular than HelpScout. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dyte.io mentions (16)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Dyte - The most developer-friendly live video & audio SDK, featuring collaborative plugins to enhance productivity and engagement. The free tier includes monthly 10,000 minutes of live video/audio usage. - Source: dev.to / 5 months ago
  • Building a Live Proctoring System to Detect Multiple Speakers
    In this tutorial, we’ll create a live proctoring system using Dyte APIs, enabling an admin to detect the presence of multiple speakers in a candidate’s background throughout the exam in real-time. ✨. - Source: dev.to / 6 months ago
  • Twilio Video Going Down !!
    It was used to build video calling applications on the web without having to deal with the intricacies of webrtc and so forth. There is a really nice open source alternative, Jitsi and quite a few paid solutions like the Zoom SDK, Whereby, Dyte, etc. Source: 7 months ago
  • Building an Async Survey Tool With Dyte and React
    Get better insights on leveraging Dyte's technology and discover how it can revolutionize your app's communication capabilities with its__ SDKs__. Head over to dyte.io to learn how to start quickly on your 10,000 free minutes, which renew every month. You can reach us at support@dyte.io or ask our developer community if you have any questions. - Source: dev.to / 9 months ago
  • Add Transcription to Your Video Calls With AWS Transcribe
    If you haven't heard about Dyte yet, head over to dyte.io to learn how we are revolutionizing communication through our SDKs and libraries and how you can get started quickly on your 10,000 free minutes, which renew every month. If you have any questions, you can reach us at support@dyte.io or ask our developer community. - Source: dev.to / 9 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Dyte.io and HelpScout, you can also consider the following products

ZEGOCLOUD - With the ZEGOCLOUD's voice & video APIs/SDKs, you can build and create your own Android, iOS, and Web apps for a voice chat room, live video streaming, or video calling

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

100ms Live - Video and Live Streaming infra for a video-first world

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Video Calling API by videosdk.live - Add Google meet like any product, in a few minutes 🔥

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...