Software Alternatives, Accelerators & Startups

Echobot VS Jira Service Desk

Compare Echobot VS Jira Service Desk and see what are their differences

Echobot logo Echobot

Cloud software for sales & marketing intelligence

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Echobot Landing page
    Landing page //
    2023-05-23
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Echobot videos

ECHOBOT Voice Messenger Review

More videos:

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Echobot and Jira Service Desk)
Lead Generation
100 100%
0% 0
Help Desk
0 0%
100% 100
Sales Tools
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Echobot and Jira Service Desk

Echobot Reviews

  1. An infinitely reliable tool with enormous functions and an absolute overview!

    All incoming support and training requests as well as service orders are handled with EcholoN. In addition - through delegations to other departments - change requests or second & third level processing are managed. An option to optimise our own processes on a regular basis is offered by reporting: evaluation of completion categories and type of service contracts of the requester(s).

    As far as data reconciliation with our ERP and stability are concerned, EcholoN is colossally reliable. We have been using EcholoN for 2 years - with over 20k tickets/year - and it runs perfectly; no failures.

    To be able to react adequately to different situations and to give us an invaluable overview, we use the possibility of the different cockpits. Predefined mandatory fields set in the appropriate places guarantee both a seamless flow of information and reliable evaluations. The latter can be created with maximum flexibility. New staff can be trained quickly, because the operation is intuitive.

    👍 Pros:    Intuitive|Easy to use|Easy user interface|Easy integration|Easy to setup|Great set of functions|Automation and custom functions|Its flexible and easy to use|Quick support...|Offline|Faster and cheaper than others|Ui is very attractive|Awesome community
    👎 Cons:    Can’t find anything bad.

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Social recommendations and mentions

Based on our record, Echobot seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Echobot mentions (1)

  • Has anyone bought business phone number/email lists?
    However, if you can deliver a continuous updated stream of valid contact data that might act as leads you have something that has values to Sales Intelligence companies such as echobot.io, etc. Source: over 2 years ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Echobot and Jira Service Desk, you can also consider the following products

LIX it - You spend 1/3 of your time prospecting and gathering data. Let's change that. Find, export and enrich B2B leads, verified emails and LinkedIn data in an instant, with Lix’s Contact Intelligence suite. Try it today & get 50 free B2B leads a month.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Linked Helper - Linked Helper is a workflow automation tool for LinkedIn Sales Navigator and LinkedIn Recruiter.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DaXtra Parser - DaXtra offers industry leading resume parsing and CV parsing software used by leading recruitment companies and vendors across the globe.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.