Element.io VS HaloITSM
Compare Element.io VS HaloITSM and see what are their differences
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management
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Element.io
Matrix.org
Signal
Telegram
Tox
Slack
Discord
WhatsApp
HaloITSM
Freshservice
ALVAO IT Service Management
Jira Service Desk
Hornbill
Jira Service Management
SysAid
Zendesk
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.
HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.
Element.io HaloITSMBased on our record, HaloITSM should be more popular than Element.io. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I love how Matrix or its most popular client Element do not even get a mention. Source: about 1 year ago
The title undersells the change a bit in my opinion. By default, mastodon now encourages new users to sign-up on https://mastodon.social which has caused a bit of a kerfuffle in the fediverse. Personally, I'm largely ambivalent to the change; I understand the reasoning, and it's what https://element.io has been doing for https://matrix.org since the beginning. It is more than a bit of a sea-change though given the... - Source: Hacker News / about 1 year ago
We currently have the Matrix protocol, with client applications such as Element supporting it. We also have XMPP as another option. Generally more modern than IRC, these platforms are primarily developed as FOSS software. This makes it less likely for developers to impact their users negatively. However, despite these advantages, these platforms lack the refined user experience (addictiveness and stickiness) that... Source: about 1 year ago
Please DM me if you are interested in hiring me or have any questions at all. We will work via Element (https://element.io) voice/screen share calls, so please make sure you have a mic available. I look forward to hearing from you. Source: about 1 year ago
Your best bet is probably matrix, the most user friendly client iirc is element. Source: about 1 year ago
Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago
Matrix.org - Matrix is an open standard for decentralized persistent communication over IP.
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.
ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.