Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than FFmpeg. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The fact that Handbrake doesn't expose the same features as the ffmpeg CLI tool is frankly irrelevant. It's not just relevant, it's the whole thing. They asked for an ffmpeg GUI and someone recommended a GUI that doesn't use ffmpeg and doesn't do what ffmpeg can do. Ffmpeg can not only rewire channels, it can stream video, capture video from the screen, capture video from a tv tuner, overlay text etc. Also... - Source: Hacker News / 3 months ago
FFMpeg and its libraries https://ffmpeg.org/about.html. - Source: Hacker News / almost 2 years ago
Hello everyone, welcome to week 13. This blog we are going to pick an open source software and locate the SIMD code from the source code of the software and then determine the SIMD code usage in a certain program. For my blog, I choose FFmpeg. FFmpeg is a cross-platform framework to record, convert, and stream video and audio, it provides an easy way to convert video and audio to other formats. FFmpeg is a very... - Source: dev.to / over 2 years ago
Ffmpeg is a free (GPL) program and library that does pretty much everything video-related, from recording to editing. It has some learning curve for things beyond just converting a file 1:1, but as a library, many programs such as OBS, Blender, Shotcut, Drawpile and KDEnLive implements it for tasks such as rendering and recording videos out of them. Source: about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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