Software Alternatives, Accelerators & Startups

FFmpeg VS LiveAgent

Compare FFmpeg VS LiveAgent and see what are their differences

FFmpeg logo FFmpeg

Open source multimedia suite for conversion, playback, profiling, and streaming.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • FFmpeg Landing page
    Landing page //
    2021-09-25
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

FFmpeg

Website
ffmpeg.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

FFmpeg features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

FFmpeg videos

How to use FFMPEG

More videos:

  • Review - Gentoo in Review - March Updates (FFmpeg or LibAV/CPU FLAGS)

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to FFmpeg and LiveAgent)
Video
100 100%
0% 0
Customer Support
0 0%
100% 100
Video Converter
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing FFmpeg and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using FFmpeg and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare FFmpeg and LiveAgent

FFmpeg Reviews

18 Best Video Converter Software in 2022 (Free and Paid)
FFmpeg is the best free video converter software for advanced users or engineers who know a command-line environment. It doesn't come with the GUI. So you can't convert videos by simple clicks as what you're doing with VideoProc Converter or other video converters.
Best Video Converter Software
If you’re not comfortable with using a command line to operate your software, then you may want to stop reading right now. FFmpeg is incredibly powerful, available for all major platforms, and best of all, it’s free – but it doesn’t come with a graphic user interface. Some developers have created GUIs that sit on top of FFmpeg to make the process a bit easier (like...
Top 5 Free Alternatives to Freemake Video Converter
FFmpeg is an open source project that develops libraries and programs for handling multimedia data. FFmpeg is the home to libavcodec, a codec library used by a large spectrum of programs, and libavformat, a mux and demux library for containers. The project develops 4 command-line programs; ffmpeg, the central tool for transcoding multimedia files, as well as ffplay, a simple...
Source: www.easefab.com
8 Best FFmpeg Alternatives & Competitors in 2022 (Free & Paid)
FFmpeg is not always the best solution for everyone. In this article, we’ve compiled a list of the 8 best FFmpeg alternatives and competitors.
6 Best HandBrake Alternative to Convert Video to Any Format
FFmpeg is a collection of libraries and tools to process multimedia content such as audio, video, subtitles and related metadata. It is also an open source project. It can convert video/audio to the format you need by encoding and decoding video files. It's suitable for professional to use.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, FFmpeg seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FFmpeg mentions (4)

  • FFmpeg 7.0 Released
    The fact that Handbrake doesn't expose the same features as the ffmpeg CLI tool is frankly irrelevant. It's not just relevant, it's the whole thing. They asked for an ffmpeg GUI and someone recommended a GUI that doesn't use ffmpeg and doesn't do what ffmpeg can do. Ffmpeg can not only rewire channels, it can stream video, capture video from the screen, capture video from a tv tuner, overlay text etc. Also... - Source: Hacker News / 3 months ago
  • Ask HN: Is there other software similar to Vim and Emacs?
    FFMpeg and its libraries https://ffmpeg.org/about.html. - Source: Hacker News / almost 2 years ago
  • Week 13 Project Phase 2
    Hello everyone, welcome to week 13. This blog we are going to pick an open source software and locate the SIMD code from the source code of the software and then determine the SIMD code usage in a certain program. For my blog, I choose FFmpeg. FFmpeg is a cross-platform framework to record, convert, and stream video and audio, it provides an easy way to convert video and audio to other formats. FFmpeg is a very... - Source: dev.to / over 2 years ago
  • I HATE NITRO I HATE NITRO
    Ffmpeg is a free (GPL) program and library that does pretty much everything video-related, from recording to editing. It has some learning curve for things beyond just converting a file 1:1, but as a library, many programs such as OBS, Blender, Shotcut, Drawpile and KDEnLive implements it for tasks such as rendering and recording videos out of them. Source: about 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing FFmpeg and LiveAgent, you can also consider the following products

HandBrake - HandBrake allows users to easily convert video files into a wide variety of different formats.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Format Factory - Format Factory is software that allows the user to convert media into various file formats. The software is a product of PC Free Time, a Chinese software development company. Read more about Format Factory.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freemake Video Converter - Freemake Video Converter Converts 500+ Formats & Gadgets FREE! Convert to MP4, AVI, MKV, WMV, DVD, Xvid. FREE Download. **Voted Best of 2018** Comes with FREE…

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.